Traditionally, IT product marketing emphasizes immediate and short-term technical performance. This week's/month's/year's hot new products are compared side-by-side with those of competitors, benchmark benefits are extolled and shortcomings magnified. However, a confluence of global events is making...
A group of large and small IT companies and institutions have signed the Open Cloud Manifesto, pledging to work together to establish and promote open standards in cloud computing. Officially, there are now 38 signatories -- a group that includes IBM, AT&T, Sun Microsystems, Novell, Rackspace an...
Dell on Wednesday announced a slew of products and services to underscore its thrust into the data center market. These include servers and workstations, lifecycle and system management software, storage, virtualization, and data center consulting services. It is offering 11th-generation PowerEdge s...
Open development platforms and their offspring -- mashups -- are behind the significant changes in CRM functionality that have been introduced over the last year or so. These are early days for Platform as a Service, though, and each vendor is approaching the technology on its own preferred path. Fo...
CA has released a suite of enterprise IT management software tools that it's calling the next "killer app" for virtualization. The first phase in the nascent industry -- server consolidation -- is well underway; the next big trend, according to CA, is the comprehensive management of virtual systems....
The competitive environment that characterizes today's broadband and value-added services landscape benefits the growth of many digital lifestyle products and services. Consumers are also primary beneficiaries of increased competition among carriers. Case studies reveal that when at least two servic...
Just a few more days. Yes, the U.S. presidential election is a mere week away, but there's another countdown going on. Ubuntu 8.10 Desktop Edition, the Intrepid Ibex release, is set to go live on Thursday. The beta has excited both users and potential users of the popular distro because of its rich ...
AppDeploy, an online community for both systems management professionals and application and computer administrators has released a free software tool called "AppDeploy Repackager." The tool is the industry's first free application dedicated to the complex task of Windows Installer repackaging, acco...
Many contact centers continue to operate at suboptimal levels. Case in point: One financial services company has managed to turn "press zero to talk to a human" into not just a selling point but a major advertising campaign. While some great leaps in efficiency and quality have been made over the pa...
"The 2008 Aberdeen Report: The State of the Market" reveals that investments in new enterprise applications are the top IT initiative for 2008. Aberdeen's research also shows that, on average, organizations are using six business-critical applications and are planning to roll out four new applicatio...
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I consider the country of origin, but price and quality are more important.
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