Avaya has unveiled Interactive Voice Response 9.0, its latest contact center self-service application. It is the first major Avaya IVR product that has completely embedded the open-standard, voice-extensible markup language 2.0, or VXML, into its platform, Avaya CRM evangelist Lawrence Byrd told ...
Important to me so I can accept, deny, or customize my preferences before entering a website.
Inconvenient, but a fair exchange for knowing the website operator is likely serious about privacy and compliance.
An endless, unnecessary burden with a minimal effect that I wish was gone.
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