If you like speaking with live customer service reps about service issues without having to first endure a long and frustrating wait on the phone, then shop at Sierra Trading Post. That is one conclusion that can be drawn from a study of online retailers released by StellaService, which found that...
Research In Motion has been attempting -- unsuccessfully, for the most part -- to keep details about its forthcoming tablet, PlayBook, under wraps. Despite its best efforts, news of its pricing, availability -- and now, the surprising possibility that it will run Android apps -- has steadily made it...
Microsoft cofounder Paul Allen's company, Interval Licensing, on Tuesday reopened a patent lawsuit originally filed last August in Seattle against 11 companies, including Apple and Google. Interval claims the defendants violated four patents owned by Paul Allen's company Interval Research before it ...
A federal judge on Friday dismissed a patent lawsuit Interval Licensing -- Microsoft cofounder Paul Allen's company -- filed last August in Seattle against 11 firms, including Apple and Google. Interval claims the defendants violated four patents owned by Paul Allen's company Interval Research on te...
All I wanted to do was save a little money. Is that too much to ask? So I decided to try something I never tried before. I went to check out the Black Friday sales at the local stores the morning after Thanksgiving. Yes, before sunrise. Actually in the middle of the night. Someone should have braced...
Just a month after saying it had no intention of opening a chain of retail stores, Microsoft has announced plans to do just that. The software giant announced Thursday that it has hired Wal-Mart veteran David Porter to lead the retail effort. Porter will report directly to Kevin Turner, Microsoft's ...
So you want to give the best this holiday season? How about a nice bundle of free software? Hold on, this isn't a lesson in Scrooge 101 but a way to give some really good software on a shoestring budget, or to lend a hand to charities, struggling college students, underprivileged kids, even help out...
Small businesses, beware. Can your business survive a natural disaster? Chances are against your survival if you do not have a recovery and continuity plan in place. A national survey conducted by custom market information company TNSInfo reveals that many small businesses would not survive a natura...
It's an e-tailer's nightmare: In the constant struggle to keep up with online shopping trends and technology, a company relaunches its Web site with all the bells and whistles. However, it soon learns that the site's upload time is at a crawl, or its checkout is too slow. Sure, the firm did its home...
As massive snowstorms battered much of the Midwest and Northeast this week, it was 70 degrees and sunny in Palm Desert, Calif., during eTail 2007 Palm Desert, the 16th annual multichannel retail conference. Nevertheless, weather was merely an added bonus for the hundreds of attendees -- top executiv...
Accessibility of service
Convenience in any situation
Cost-effectiveness
Eco-friendliness
No need for parking
Safe ride when having too much fun
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