Microsoft last week began to accept bitcoins as payment for digital content purchases. Bitcoins can be credited to a Microsoft account by anyone in the United States at the currency's market value -- currently around US$352 per bitcoin -- and used to buy content at the Windows Store or stores that c...
Microsoft on Monday announced global availability of the latest feature set in Microsoft Dynamics CRM, which was introduced earlier this year. It offers new marketing functionality, enhanced customer service features, a Unified Service Desk for call centers, and additional social listening features....
The pulling points for migrating either to the Linux desktop or the Linux server often are reduced to two things. One is the cost of not migrating. The other is a decision to deploy Linux gradually -- or entirely -- throughout the office infrastructure. Individuals and businesses migrate to Linux fo...
Small businesses have been an elusive market for sellers of online advertising. That's because the value proposition of those ads is a tough sell. Facebook hopes to reduce some of the resistance in the small business community to advertising online with a series of summer boot camps, dubbed "Faceboo...
eBay and corporate raider Carl Icahn on Thursday ended their months-long acrimonious battle with metaphorical hugs and kisses. eBay's board accepted an Icahn nominee -- CVS Caremark Chairman David Dorman -- as one of its 10 independent directors, and the disputants sang each other's praises. "Extrem...
Consumers can do little to protect themselves from the catastrophic Heartbleed bug. "Catastrophic is the right word," wrote security guru Bruce Schneier in his blog this week. "On the scale of 1 to 10, this is an 11." Heartbleed is an extension of the SSL/TLS protocol used to encrypt data in trans...
Businesses depend on their customers, and it would make sense that good customer service would translate into loyalty and sales, but high-tech vendors don't seem to have gotten the message. The average customer experience rating for tech vendors fell from 58 percent to 52 percent since last year, in...
It's mid-April, and spring is in the air -- that time of year when a young man's or young lady's thoughts turn to money. Conveniently for us all, the Web browser is a fine place to organize finances, whether you want to get the process over with as fast as possible, or enjoy it in king-is-in-the-cou...
The ETA has announced the formation of the Mobile Payments Committee, a task force that includes representatives from the four main U.S. carriers -- Verizon, AT&T, Sprint and T-Mobile -- as well as Google, Isis, PayPal, Verifone and Intuit. The purpose of the committee is to develop a cohesive b...
Many customers of Intuit's QuickBooks Online are reporting problems with accessing the service for reasons that remain unclear. "I had a problem when I was uploading data from the desktop to QuickBooks Online," Claudia Bolding, owner of accounting software and bookkeeping services company Detailed O...
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