Lots of CRM vendors talk about personalization, but their idea of how to do it leaves much to be desired. They address personalization very late, using a just-in-time approach to accessing customer data to support a sales or service encounter in the moment. This certainly is important, and it achieves the goal of personalizing the encounter by producing a catalo...
Zerodium has posted a million-dollar bounty for juicy iOS 9 bugs or jailbreaks. Zerodium runs a market where exploits and vulnerabilities are bought and sold, according to Damballa. "While there is no insight into a specific buyer, we can assume if an exploit for iOS 9 is found, Zerodium will sell...
Microsoft has announced it will pay $96 million in cash to acquire Vicinity, a firm that helps customers find information about a company's nearest outlet and its hours via the Web, telephone or wireless devices. The software giant will merge Vicinity with its own MapPoint unit and will customize Vi...
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