So far, the looming trade war is limited to actions and reactions related to durable things that trade throughout the global economy. Will that remain the battleground? Or should we expect greater contentiousness around services -- specifically, SaaS, and CRM in particular? Retaliation for U.S. trade initiatives so far has been aimed at things produced by Trump-leaning industries and states...
Civil liberties groups and privacy advocates in the United States rejoiced when U.S. Federal District Court Judge Richard Leon ruled last month that the NSA's collection of bulk telephony metadata is likely a violation of the Fourth Amendment to the U.S. Constitution. However, their joy was short-li...
If ever there was a case for conducting online customer surveys, Adam Lasky, global social media coordinator at Spreadshirt, has lived it. "A week after a customer makes a purchase on the Spreadshirt platform, we follow up with a customer review survey," Lasky said. That's how the company learned th...
Crisis breeds change, and given people don't like change, this can result in market shifts in months that otherwise might have taken years. This week, three things happened that I can tie back into this theme. AMD, driven by crisis, provided a strong example of how the U.S. could address its financi...
Approximately 1,500 online activists -- bloggers, for the most part, that are collectively called the "netroots" -- are meeting in Chicago for the 2007 YearlyKos Convention, an event named after the super popular, left-leaning Daily Kos political blog. The convention is the second of its kind ever h...
A weak report on retail sales -- the latest and in some ways the most direct evidence that high oil prices are dampening economic growth -- helped drive stocks lower on Wall Street today, with the best news of the day coming after markets closed in the form of strong earnings from Apple. The Commerc...
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