SugarCRM and BroadVision have teamed up to integrate their respective products -- SugarCRM's namesake CRM app and BroadVision's Clearvale enterprise social networking platform -- to give users a fuller view of what is happening in the enterprise, the companies announced this week. This is not a full...
Every holiday season, online retailers develop a "tractor beam" focus on customers, ensuring orders are met, packages arrive on time and toys are in stock. However, historical data show that January is even busier than December -- and more valuable for building and solidifying customer loyalty, acco...
BroadVision, a developer of self-service Web applications, has released QuickSilver 2.0. The new version represents a significant upgrade to the application, which lets content managers and Web designers create and publish lengthy and complex documents in multiple formats, such as HTML, PDF and Post...
Back in the IT good old days -- just three or four years ago -- money was plentiful, nearly all projects were approved, expanding bandwidth and the Internet made all things possible, and confidence in the economy ran high. What happened next has been described by Harvard University lecturer and auth...
Driven to reap ROI from real-time data access and advanced collaboration among employees and partners, more and more IT executives are hunting for the right enterprise portal. This is not a simple search, however. The array of choices is dizzying, with solutions up for grabs from pure-play vendors B...
There is life after the bubble for technology and portal providers that serve the B2B sector of e-commerce. But vendors must adjust to a new landscape in which spending and cost-cutting priorities have shifted dramatically in response to tough economic times. According to Gartner research director J...
In the not-too-distant future, e-commerce technology not only will become smarter and faster, but could completely transform the way companies deal with internal information, customer service and the sales process. This change will occur as new features bring together several separate technologie...
Enterprise cannot swing an optical mouse these days without hitting a Microsoft product. But despite the software giant's aggressive posturing, enterprise is hardly at its mercy when developing a blueprint for e-commerce. In fact, it is easy to avoid Microsoft altogether, Giga Information Group a...
Shopping carts have become standard for online vendors. But software developers -- particularly those that make some of the larger off-the-shelf e-commerce packages -- are upping the ante by integrating additional features into their products. The best carts now provide uninterrupted interaction ...
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