I remember when Kayak accused Bing of "borrowing" some of its design features last year. At the time, I wondered if indeed Kayak had a legitimate complaint -- the sites' designs are similar. However, after reviewing four separate travel-planning Web sites, I have concluded that Bing and Kayak could...
Continuing the E-Commerce Times' exploration of travel-planning Web sites, I paddled over to Kayak this week, and after a few minutes of playing around with the site, I was inexplicably struck with the desire for ice cream. Specifically, Haagen Dazs' five simple ingredients ice cream. No doubt, you...
For this week's installment in the E-Commerce Times' series on travel-planning Web sites, I took a spin around Orbitz, completing my tour of the top three aggregators. Thus far, my biggest complaint about travel sites in general has been overcrowded user interfaces that waste space with self promoti...
My first impression of Expedia -- a site that I used to frequent but haven't visited in at least a year -- is that its design is refreshingly straightforward: a three-column layout relatively uncluttered with self-promotion. Not that it's completely devoid of such ads. (Note to Web designers: Most p...
Travel Web sites were among the first category of e-commerce ventures to actually make a buck a decade or so ago. It is astounding, therefore, that recent industry reports show a deep dissatisfaction among many users of these portals. In particular, Forrester Research recently reported on the failin...
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