Consumers are gearing up for another strong online holiday shopping season, but they continue to express concern about the security aspects of buying via the Web, according to a survey commissioned by the Business Software Alliance. The BSA said the survey found that more than 63 percent of consumer...
Consumers are still having a hard time getting companies to service their needs via e-mail, according to a new survey, and the experience is souring them on buying again from the same companies. Although 88 percent of consumers surveyed said they expect a response to e-mail inquiries within 24 hours...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
Enter your Username and Password to sign in.