The expanding world of Internet commerce likely will generate a corresponding expansion of data breaches, with the result that e-commerce businesses increasingly will become the targets of consumer class action lawsuits. Breach litigation has become more prevalent as a result of a perceptible legal trend favoring consumers. Various federal appeals courts have allowed consumers to launch class action suits eve...
We've all been there: scrolling through a seemingly never-ending carousel of shows and movies available on Netflix, trying to find the one thing we might want to sit down and enjoy. Except we often end up spending more time looking for something to kick back and view than actually watching the thing...
When it comes to business, you're only as good as your reputation. Indeed, your reputation is your brand. It is the substance your logo represents; it is the glue in customer brand loyalty. In a word, reputation is everything. Yet it's not entirely under your control. That doesn't mean you are helpl...
The autonomous car has thrown the automotive industry -- an industry that is notoriously slow to change -- into the forefront of technology. The autonomous car has become a technology catalyst because it requires innovation in many areas, ranging from processor and sensor technology to AI. As with a...
Much of the discussion around sales and artificial intelligence has been outwardly focused. It's exciting to think about using AI to examine leads, sift through data, and help deliver answers that allow salespeople to close more and bigger deals. However, the excitement over using AI to organize cus...
Data science has become mission-critical to many enterprises. Companies in the U.S. will spend billions on third-party audience data in 2018 and even more on third-party solutions to use that data, as they move toward becoming model-driven. It's not just a matter of harvesting data and then crunchi...
Small businesses use social media extensively, suggest the results of a recent Clutch survey of 351 U.S. firms with fewer than 500 employees. Overall, 71 percent of the respondents used social media for business purposes, and those affiliated with firms owned by women reported heavier use. The indic...
The idea of using incentives to drive business behaviors is not a new one. It happens in all areas of business, but it's most obvious in sales, where compensation is tied to performance. This is the most basic type of incentive, and it's used to get people who sell for a living to sell. However, oth...
HTC is stepping so far out of the box with the RE Camera, it's almost as if there was never a box to begin with. Instead of making us stare through a viewfinder, this minimalist device almost demands a return to older forms of photography, while still taking advantage of modern technology. It looks ...
When the "Guns of August" began firing 100 years ago, few expected it to be a long war, and fewer still expected it to be a "World War." However, the "Great War," as it was known to contemporaries, in fact was destined to become the First World War -- and it truly was the first modern war. Today it ...
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