Cyberattacks in the first half of 2021 have escalated globally to affect virtually every industry. Earlier this year TechNewsWorld spoke with cybersecurity experts about the expanding threat landscape, imminent threats, and what can be done to counter the ongoing offensives against the IT systems of companies, organizations, and government agencies...
Learning to code, regardless of the path a child chooses to take, is crucial today. It is not just important in technology-related fields. Coding is vital in manufacturing, healthcare, farming...virtually any industry has a coding component. The question that remains should not be "why?" but "how?"...
Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be five to 25 times more expensive to acquire a new customer than to retain an existing one. More importantly, improving your custo...
Some of the troubling reports of corporate responses to COVID-19 include forced work in unsafe areas, not enough -- or any -- protection gear, massive layoffs and furloughs, and the sense that a critical mass of well-paid CEOs and politicians don't get that many people live paycheck to paycheck. The...
Consumers have been adopting disruptive digital technologies in their daily lives at a rapid pace. Customers went from being limited to brick-and-mortar stores to researching, comparing and buying a company's products and services online. Along with those shifts came a change in how customers commun...
Last week I attended a Qualcomm event that took me through the coming wave of both 5G and WiFi 6 products, touched on the millimeter wave, and at least spoke to 6G. From this I think I can begin to picture the world as it will exist by the middle of the next decade, and it is kind of fascinating. Q...
Although not every United States business will be affected, the new California Consumer Protection Act almost certainly will have implications for many businesses outside of California. Starting Jan. 1, 2020, qualifying businesses will be subject to data privacy and security standards currently requ...
A recent episode of a Linux news podcast I keep up with featured an interview with a journalist who had written a piece for a non-Linux audience about giving it a try. It was surprisingly widely read. The writer's experience with some of the more popular desktop distributions had been overwhelmingly...
The ability to collect massive amounts of data represented a huge leap forward in customer service and communication when customer relationship management first hit the market as a marketing, sales and data management tool. However, CRMs aren't a holy grail. Data management is one thing. Using data ...
The call came in less than an hour before the 8 a.m. shift was scheduled to start: A family emergency meant the regular caregiver for an elderly client couldn't make her shift that day, so a replacement caregiver was needed ASAP. Homewatch CareGivers of San Juan Capistrano had to quickly send a subs...
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I consider the country of origin, but price and quality are more important.
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