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Podcast Archive: July - September 2006

ECT News Network Weekly Recap (5:14 minutes)
Posted: September 28, 2006
Two HP execs resigned before a congressional hearing on the company's internal investigation of its board, three AOL subscribers sued the ISP over its data breach, the Census Bureau lost hardware containing citizens' personal data, Yahoo reportedly considered buying Facebook, Intel unveiled quad-core processors, Internet ad sales reached record highs, Microsoft planned to launch a cross-platform ad solution.

ECT News Network Weekly Recap (5:16 minutes)
Posted: September 21, 2006
Microsoft unveiled Zune, Wal-Mart inadvertently listed Zune pricing on its Web site, the Disney-iTunes partnership had a big first week, rumors swirled that Apple is working with Google, Warner Music signed a distribution deal with YouTube, Universal contemplated copyright suits against YouTube & MySpace, Oracle posted impressive Q1 earnings, Yahoo warned of lower Q3 results, HP execs to testify in front of House panel.

CEO Advisors: A Growing Need (7:44 minutes)
Posted: September 15, 2006
E-Commerce Times contributor Ted di Stefano offers businessowners and executives advice on how best to prepare for the inevitable crises they will face in today's challenging business environment.

ECT News Network Weekly Recap (5:14 minutes)
Posted: September 14, 2006
Apple confirmed iTunes will offer movies, HP's Chairman stepped down amid a questionable internal investigation, Gateway appointed a new CEO, Dell delayed filing its second-quarter earnings report, the EC widened its antitrust investigation into Intel, Facebook users voiced privacy concerns, Microsoft's Live Search platform was taken out of beta, the launch of Windows Vista may be delayed in Europe.

Cincom: A Software Powerhouse (8:47 minutes)
Posted: September 8, 2006
E-Commerce Times columnist Ted di Stefano spoke with Cincom founder and CEO Tom Nies, who revealed some of the keys to his company's long-term success.

TechNewsWorld: Spotlight on Security (5:32 minutes)
Posted: September 7, 2006
Get answers to the big security questions facing IT execs. Topics include network and data security, what hackers are targeting next, how the mobile workforce is affecting network security, whether an increased dependence on biometrics will curtail or promote ID theft, and much more. All are covered in our new online magazine, "TechNewsWorld: Spotlight on Security." [Download PDF]

ECT News Network Weekly Recap (5:25 minutes)
Posted: September 7, 2006
Intel layed off nearly 11,000 workers, Google extended its news archives to go back 200 years, Google gave the Brazilian government Orkut user data, Vivendi agreed to buy BMG, MySpace began selling independent label music, rumors swirled that Apple will offer movies on iTunes, Apple unveiled its new iMac line, Sony delayed its PS3 launch in Europe, Microsoft Vista development exec left for Amazon.com.

Dissident Directors: Help or Hindrance? (7:55 minutes)
Posted: September 1, 2006
E-Commerce Times columnist Ted di Stefano explains why "dissident directors" can be an important part of corporate governance for many companies.

Wiki Your Way to a Well-Planned Trip (7:04 minutes)
Posted: August 31, 2006
Whether planning a long trip or a quick weekend getaway, consumers have a wealth of travel information instantly available to them via the Internet. Now, wiki technology is making its way into the online travel arena. This podcast examines the pros and cons of using wikis for travel planning purposes.

ECT News Network Weekly Recap (4:33 minutes)
Posted: August 31, 2006
Universal Music will offer free downloads, Google CEO Eric Schmidt joined Apple's Board, Apple recalled laptop batteries, Chinese journalists who claimed worker abuse at iPod plant sued for defamation, Google signed ad deal with eBay, StopBadware.org added AOL to "Badware Watch List," Microsoft developed patch for DRM flaw, Toshiba to manufacture Microsoft's Zune music player.

The On-Demand Call Center (6:30 minutes)
Posted: August 30, 2006
CRM Buyer columnist Denis Pombriant offers his views on the rise in popularity of the on-demand call center.

ECT News Network Weekly Recap (4:11 minutes)
Posted: August 24, 2006
Two AOL employees were fired and the CTO resigned over AOL's data breach, warrantless wiretapping wass deemed unconstitutional, YouTube unveiled pay-for-play ads, Infineon landed e-passport RFID contract, Microsoft fought back against cybersquatters and typosquatters, Microsoft helped Mozzila to allow Firefox and Thunderbird run smoother on Vista, Salesforce.com will use Google's AdWords, Apple tried to protect the use of the word "pod."

Factoring: There's Money in Your Receivables (7:55 minutes)
Posted: August 18, 2006
E-Commerce Times columnist Ted di Stefano advises aspiring entrepreneurs to take advantage of the financing option know as factoring.

ECT News Network Weekly Recap (5:53 minutes)
Posted: August 17, 2006
Dell recalled 4.1 million laptop batteries, a Windows flaw could expose the nation's critical information, the EFF filed a privacy complaint against AOL, AOL wants to dig for gold to get payment from a spammer, IBM bought FileNet, AMD unveiled new processors, Apple delayed filing its quarterly earnings report, Leopard details were leaked on the Web, the U.S. began issuing e-passports, and Microsoft software will allow gamers to develop new Xbox games.

ECT News Network Weekly Recap (5:08 minutes)
Posted: August 10, 2006
Google signed a search deal with MySpace and reached a distribution agreement with Viacom, the IAB formed a click fraud group with several Internet heavyweights, Steve Jobs previewed Apple's Leopard OS at the company's developer conference, Apple and Pixar revealed stock options irregularities, the VA reported another security breach, AOL revealed an Internet data breach and unveiled a free antivirus program.

The Sales Web (5:47 minutes)
Posted: August 9, 2006
CRM Buyer columnist Denis Pombriant believes there is an emerging balance between customers and vendors which may cause both sides to adjust their approach.

When Your Startup Needs Cash (7:55 minutes)
Posted: August 4, 2006
E-Commerce Times columnist Ted di Stefano offers valuable advice for prospective new business owners on how to obtain financial backing.

ECT News Network Weekly Recap (4:25 minutes)
Posted: August 3, 2006
AOL offered e-mail and IM for free, IBM unveiled five new AMD-powered servers, Intel introduced its first Core 2 Duo chips, Microsoft supplied the EC with final documentation, Google inked an ad deal with XM, Google announced an open source development service, a trojan attacked Firefox, Verizon debuted its Chocolate music phone and dropped its music services monthly fees, and Metallica released four albums for download on iTunes.

ECT News Network Weekly Recap (5:34 minutes)
Posted: July 27, 2006
Microsoft dubbed its MP3 player "Zune," Apple released a wireless Mighty Mouse, Sony and Yahoo offered a DRM-free song for download, Amazon will offer movie downloads, Yahoo and Symantec teamed on a Web-delivered security suite, AMD slashed prices and bought ATI, Google added an AdWords tracking feature as plaintiffs tried to block its click fraud settlement, SCO accused IBM of destroying evidence in their patent suit, and Google, eBay and Microsoft reported earnings.

Prime Time for PRM (6:20 minutes)
Posted: July 26, 2006
CRM Buyer columnist Denis Pombriant explains how the resurgence of Partner Relationship Management is a sign of the times as CRM markets and customers change.

Currency Consolidation and Crises (5:20 minutes)
Posted: July 21, 2006
E-Commerce Times columnist Ted di Stefano shares the views of author Clyde Prestowitz on currency consolidation and how it could affect the U.S. dollar.

ECT News Network Weekly Recap (4:49 minutes)
Posted: July 19, 2006
CEO of one of the top Internet gambling sites arrested, Microsoft filed several lawsuits against alleged software pirates, Microsoft and Yahoo integrated their IM services, MySpace.com surpassed Yahoo as the most popular Web site, Movielink and CinemaNow offered DVD download-to-burn services, rumors swirled that Apple will offer movie rentals on iTunes, and IBM and Yahoo reported earnings results.

Microsoft, Oracle Take Different Approaches (5:35 minutes)
Posted: July 19, 2006
CRM Buyer columnist Denis Pombriant discusses why he thinks Microsoft needs to differentiate itself more from its competitors in order to solidify its place in the CRM on demand market.

ECT News Network Weekly Recap (4:29 minutes)
Posted: July 13, 2006
The European Union fined Microsoft $357 million for non-compliance, Congress passed a bill designed to crack down on Internet gambling, hackers broke into the U.S. State Department's computers, wireless devices to receive national emergency warnings, eBay rejected Google's Checkout system, Merriam-Webster listed "google" as a verb, two lawsuits accused Microsoft's WGA as being spyware, IBM released business applications for Linux and Apple Computer scrapped CRT monitors.

Vonage IPO: The VoIP Race Is On (6:25 minutes)
Posted: July 7, 2006
E-Commerce Times columnist Ted di Stefano gives his opinion on why he thinks Vonage is poised to take advantage of its place in the VoIP arena.

ECT News Network Weekly Recap (5:40 minutes)
Posted: July 6, 2006
Google threatened antitrust complaints if a two-tiered Internet emerges, Google fended off a page rank complaint, Yahoo settled a click-fraud suit, French lawmakers passed anti-competitive legislation against Apple, Microsoft sued and malware issues regarding WGA anti-piracy tool, Qualcomm charged with anti-competitve practices in Korea, driving while talking on a cell phone more dangerous than driving drunk.

How does the quality of customer service delivered by government compare to that of the private sector?
Government customer service is far superior.
Government customer service is slightly better.
Government and private sector customer service are about the same.
Private sector customer service is slightly better.
Private sector customer service is far superior.