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Tech Firms Support Huawei Restriction, Balk at Cost
October 22, 2020
The U.S. government's policy to restrict federal agency exposure to products and services associated with Huawei Technologies and other China-based companies has gained the support of the U.S. information technology industry. However, a wide swath of U.S. companies, including those in the IT sector, registered significant concerns about federal regulations designed to control the employment of
DoJ to Google: Try This Antitrust Suit on for Size
October 21, 2020
Google found itself in the crosshairs of government regulators Tuesday as the U.S. Justice Department filed a civil lawsuit against the tech giant for unlawfully maintaining a monopoly in online search services and in search advertising. "This is a monumental case for the Department of Justice and, more importantly, for the American consumer," U.S. Attorney General William P. Barr said in a statement.
Whom Can We Trust to Safeguard Healthcare Data?
October 20, 2020
Healthcare records were digitized to help prevent medical errors such as misdiagnoses and mistakes with medication, but electronic health records have made it easier for bad actors to steal patients' highly personal information. Cybercriminals are further motivated by the fact that patient medical records are worth up to 10 times more than credit card numbers on the Dark Web.
Why Are Homes and Autos Still Built the Old Fashioned Way?
October 18, 2020
We could build homes that stand up to hurricanes, earthquakes, floods, and other disasters. We could build cars that are lighter and more fuel-efficient. Like the opening for the old TV show, "The Six Million Dollar Man," we have the technology. So why don't we use it? The reason is that people who build homes, cars, and other things would need to be retrained -- but the result would be a more sustainable and safer world.
The Big Tech Regulation Rigamarole
October 15, 2020
The Big Tech companies have arguably done what they want over the years, arousing consumer anger and distrust, and numerous complaints by privacy and consumer rights groups. That includes cocking a snook at governments. While all of the Big Tech firms have been hit with multimillion-dollar fines at one time or another, many argue that's a drop in the bucket for companies that rake in billions of dollars annually.
Apple Finally Reveals 5G iPhones ... and HomePod Mini
October 14, 2020
Apple has refreshed its iPhone product line with four new models, as well as a downsized version of its HomePod smart speaker. All of the new iPhones are built around Apple's blazing fast A14 Bionic chip, support all flavors of 5G wireless connectivity, and are protected by a Ceramic Shield that protects the phone from damage after a fall four times better than in previous models.
Drones for Hire Take to the Sky
October 8, 2020
Drones are now commonly used for aerial photography and videography, to cover live events, deliver small items, and to survey dangerous places and situations. While some companies maintain their own drone force, others prefer to outsource their use of drones to service providers that deal with the regulatory and legal issues that crop up with the commercial use of UAVs.
HP Takes Us One Step Closer to a Virtual Tomorrow
October 5, 2020
We're moving at an impressive rate to create virtual worlds, but we have missed several critical elements. Now HP has taken a considerable step to usher us to a future where we really can mostly exist in a virtual, rather than real, office environment; and not only get more done, but be safer as well.
Microsoft Ignite and Dominating the Future of Tech the Right Way
September 28, 2020
At Microsoft Ignite last week, the breadth and focus that Microsoft demonstrated were arguably well beyond what any other company is capable of doing. This lesson is worth remembering because Microsoft, unlike its peers facing antitrust action, is showing how to become powerful without becoming a threat. The result is far more powerful and far less risky than the company's prior path.
Virtual Travel Marketing's Cure for Wanderlust
September 25, 2020
While many people have been stuck at home during the pandemic, virtual travel marketing has emerged to help fill the void felt by those who yearn for faraway places. The E-Commerce Times caught up with some virtual travel experts to discover how they're using various technologies to give folks the opportunity to explore the world without leaving their homes.
Cloud Gaming Revenues to Soar to $12B by 2025
September 22, 2020
According to gaming experts, 2021 is shaping up to be a big year for cloud gaming. When markets grow, it can be at the expense of others in the market. That won't be the case for cloud gaming, at least for the next five years. A proliferation of cloud gaming services will be launched next year, which is projected to brighten the sector's revenue picture.
Nvidia + Arm Will Dramatically Change the Technology Landscape
September 21, 2020
Nvidia last week announced they are buying Arm, which will result in some exciting changes. This merger will open up opportunities for the company to create new, innovative, and compelling products across the technology ecosystem. Let's talk about that this week, and we'll close with my product of the week -- a new business class notebook from HP, the EliteBook 840 G7.
Apple Reveals New Watches, Muscular Tablet at Online Event
September 16, 2020
Apple pulled the wraps off two new Apple Watches, two iPads and several services bundles at an event Tuesday held online. The new watches include the Series 6, which boasts performance improvements over the previous generation of the product, and the SE, an economy watch model. Apple also refreshed its basic iPad and the iPad Air, which is now based on the new A14 processor, a five-nanometer fabricated powerhouse.
Tech Job Market Hot for the Near Future
September 15, 2020
Computer systems design and related services added 13,000 jobs, according to the U.S. Department of Labor's August jobs report. IT employment in July was up by more than 203,000 positions since the COVID-19 outbreak; and there were more than 235,000 job postings by U.S. employers, according to the Computing Technology Industry Association.
Tech's Role in the Future of Restaurants
September 9, 2020
While changes in the restaurant industry have been in response to what is hoped to be a temporary crisis, it's likely that dining establishments will never again operate exactly as they did before coronavirus. Along with altering their physical designs to accommodate the demands of the pandemic, eateries must also turn to new models for order taking, making deliveries, and payment processing.
SugarCRM Adds AI to Sweeten the Customer Experience Pot
September 8, 2020
SugarCRM last month announced its acquisition of AI-as-a-Service provider Node. This marks the fourth acquisition by SugarCRM since the company's investment by Accel-KKR in August 2018. CRM Buyer discussed the current state of CRM platforms with SugarCRM CEO Craig Charlton, and how artificial intelligence is key to improved sales, service, and predictability in automated CX.
Applying AI to Bring a 'Better You' to Video Meetings
September 7, 2020
The fact is that people tend to judge us by our appearance. For a lot of folks on video calls, that appearance has degraded sharply this year. Wrinkled clothing, no makeup, partial beards, hair on men down to their shoulders, and work locations that are sloppy, dingy and dark. These all have become everyday experiences on video calls. A few vendors recently showcased new tech to address how we look and sound in online meetings.
Most Tech and Finance Firms Delaying Office Returns Into 2021
September 2, 2020
Tech and finance professionals are joining the ranks of workers in other industries by delaying their return to in-person office work. According to thousands of employees and managers polled about their companies' plans regarding working from home, many U.S. employers have postponed return-to-office plans until as late as the third quarter of next year.
FAA Clears Amazon for Drone Delivery
September 1, 2020
Amazon has cleared a key government hurdle in its flight path to deliver packages by airborne drones. The U.S. Federal Aviation Administration has granted the online retail giant a Part 135 certificate, which allows Amazon Prime Air to operate as an air carrier. The move lets Amazon make commercial deliveries under a trial program that uses drone technology announced last year.
CRM is Failing: It's Time to Transition to CXM
September 1, 2020
Centralizing all tools and customer-effecting services into one system delivers great efficiencies for businesses. However, enabling customers to have the same experience in real time is the difference between a CRM and CXM. CRM Buyer pursued the potential transition process -- and the impact of both CRM and CXM products -- in a conversation with Thryv VP Ryan Cantor.
How Chatbots Improve Employee Productivity in the 'New Normal'
August 31, 2020
Coronavirus has ushered upon us an era of isolation and curtailed face-to-face operations in favor of virtual interactions. The service of demand and delivery has shifted mainly to digital channels. While this trend was visible in the pre-COVID world, the pandemic has accelerated digital-first engagement. Here are six ways to improve employee productivity and streamline business operations in the new normal.
25-Year Anniversary: How Windows 95 Forever Changed Personal Computing
August 31, 2020
Last week was the 25th anniversary of the biggest and most critical launch in computing history. The year running up to the Windows 95 launch was a fantastic mix of media showcases, previews, speculation and excitement. From the standpoint of demand, nothing that preceded the product even came close; and since then only Apple has been able to drive the same level of excitement.
Best Practices to Improve the E-Commerce Checkout Process
August 28, 2020
To deliver exceptional customer experiences at-scale, retailers need to have their finger on the pulse of changing consumer expectations. Modern consumers expect checkout to be seamless and safe, no matter the digital channel or their geographic location. Let's look at best practices that retailers are using to revamp their checkout experience.
Cash Crunch Could Stymie Municipalities' Switch to EVs
August 28, 2020
Municipalities throughout the United States have been switching from diesel- and natural gas-powered vehicles to electric vehicles, to cut costs and reduce damage to the environment. However, funds are drying up as governments grapple with falling income due to lower taxes and business activity, along with increased costs to deal with the pandemic.
Credential Harvesting Attacks Take Aim at Video Meeting Apps
August 27, 2020
Users of video conference tools should be aware of the growing risk of impersonation attacks. Cybercriminals are capitalizing on the exponential increase of users turning to Zoom and other platforms to collaborate across work and friend networks. Researchers have identified attacks stemming from Australia, Germany, the U.S. and elsewhere.
OpenEEW Formed to Expedite Earthquake Warning Systems
August 25, 2020
A new coalition is building a low-cost solution to save lives in earthquake-threatened regions, rather than garnishing a profit from a new early-warning system. OpenEEW is an open-source IoT project with the goal to save lives by reducing the cost of earthquake early-warning systems and accelerating their deployments globally.
How Wing Is Plowing the Field for Drone Delivery
August 24, 2020
One of the enormous changes coming to us that has accelerated significantly of late is drone delivery, which promises to provide more speedy fulfillment of online orders. First for small items like meals and medicines, and eventually for larger items -- and even people. Still, drone delivery has some challenges to overcome.
Retailers to Consumers: Let's Get 'Phygital'
August 20, 2020
The pandemic has exposed one fundamental, seemingly contradictory reality: people like to shop online, but they also crave in-person experiences. This era has also made clear that there's an answer to this conundrum: to provide shopping experiences that combine both physical and digital elements. Also known as "phygital" experiences, these strive to give customers the best of both the online and in-person worlds.
Health and Fitness App Exercises AI for Competitive Advantage
August 20, 2020
In-person workout sessions these days might seem like a thing of the past, while solitary workouts at home replace gym visits as an ongoing result of the pandemic. The use of artificial intelligence is not yet a common feature in fitness apps, but it is a main component in a popular India-based app now focused on growing users in the U.S. and Canada.
How to Protect Data From Natural Disasters
August 19, 2020
With hurricane season in full bloom and the additional prospect of natural disasters, the importance for companies to have disaster data plans in place is paramount. TechNewsWorld discussed disaster preparedness with a panel of IT experts. Check out their recommendations -- and make sure that you have not forgotten that one key thing that many companies forget to protect but regret afterward.
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How will the pandemic influence your holiday shopping habits this year?
I will shop online exclusively, for my own safety and to help limit the spread of the coronavirus.
I will do some shopping online, and some in-person because I want to support merchants in my area.
I will shop online definitely, and I will consider local retailers -- but only if they provide curbside service.
I will only shop in-person because the risks associated with e-commerce outweigh my chance of catching COVID-19.
I will not do any holiday shopping this year due to circumstances related to the pandemic.