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5G Rollout Includes Challenges to Supply Chain, WFH Value
August 13, 2020
The growing work-from-home movement amid the coronavirus and its likely continuing challenges has created the need for additional broadband capacity in more places. Mobile telco and other service providers are rallying around 5G wireless as the most promising solution for reliably faster Internet connectivity. But the path to rolling out 5G has been rocky and spotty.
Oracle Marketing
August 10, 2020
The emergency caused by the novel coronavirus is causing deep structural changes to how we do business. We don't sell or market the way we did before the virus, and it may be some time before we return to that model -- if indeed we ever do. Oracle's strategy centers around the CX Unity Customer Intelligence Platform, a data management platform that's central to marketers' activities.
Anatomy of Failure: Why It's Problematic That Zuckerberg Is the Least Trusted Big Tech CEO
August 10, 2020
Last week we ran a survey asking people which of the CEOs that were questioned by Congress last month is the most trustworthy. Facebook's Mark Zuckerberg took the dubious prize for last place. Tim Cook of Apple was voted the most trustworthy. There shouldn't be any competition; Facebook has the tools and information access to assure it is beloved. Yet Apple, which doesn't have anywhere near that level of reach nor engagement, has a far better image. Let's talk about ironic incompetence.
Amazon Clears FCC Hurdle to Satellite Network
August 6, 2020
Amazon has cleared a major regulatory hurdle in its quest to deliver Internet service to unserved and underserved areas of the earth. The U.S. Federal Communications Commission has approved, with some conditions, Amazon's Kuiper Project, a US$10 billion low-orbit constellation made up of more than 3,000 satellites.
Congress vs. Big Tech: Breaking Up Is Hard (and Stupid) to Do
August 3, 2020
Like a lot of you, last week I watched the congressional testimony from the CEOs of Amazon, Apple, Facebook and Google -- and there were a lot of apparent things that were problematic. One is that there are folks in Congress that likely shouldn't be in Congress, and another is that each company has some serious issues they haven't dealt with.
US Makes $57B Available to Small and Disadvantaged IT Providers
July 30, 2020
U.S. government agencies will remain active in the information technology market, despite the impact of COVID-19 on agency operations. In fact, there is evidence that the occurrence of the virus has spurred agencies to improve IT resources. For example, the General Services Administration in early July launched a new contracting vehicle offering a potential US$50 billion in federal acquisition of IT products and services.
New Security Hole Puts Windows and Linux Users at Risk
July 29, 2020
If you are a Windows or Linux user, brace yourself for a long siege of vulnerability nightmares. The fix will be long and treacherous and could brick your computers. Eclypsium researchers have detailed a set of newly discovered vulnerabilities dubbed "BootHole" that opens up billions of Windows and Linux devices to attacks.
Beware of Counterfeit Network Equipment
July 24, 2020
Counterfeit hardware, especially in corporate settings, is a recurring problem that often goes unnoticed. Having such gear online poses serious financial, operational, and security risks. Cybersecurity company F-Secure has released an investigative report detailing counterfeit Cisco Catalyst 2960-X series switches. The report highlights challenges facing organizations that discover counterfeit devices in their IT infrastructure.
Rancher Labs and Fujitsu Form Kubernetes Partnership as Suse Readies Merger
July 21, 2020
Rancher Labs and Fujitsu on Tuesday announced an alliance to hasten the adoption of Kubernetes container orchestration technology industry-wide, starting within public sector institutions in the U.K. and Ireland. The alliance was forged partly in response to the growing requirement by the U.K.'s Government Digital Service for public organizations to embrace a 'cloud first' policy.
Salesforce Ups Its Marketing Game
July 21, 2020
Recent research shows that employees are well aligned with the directions and goals of their companies, and that they are competently led and respect their bosses; but the technologies they use leave a lot to be desired. This includes CRM, and too often the functionality that their currently installed CRM doesn't offer. Consequently, the changes Salesforce just introduced in its Marketing Cloud could not have been more timely.
The Past, Present and Future of Attribute-Based Encryption
July 21, 2020
Encryption is an obscure but critical part of everyday life. That padlock in the address bar of the website you're visiting represents the 's' after 'http' -- which stands for the latest version of Transport Layer Security. Together with Secure Sockets Layer, which TLS replaced, these digital security technologies allow encrypted communication between two parties, such as web sites or servers, and web browsers.
Why Microsoft Teams Will Be the De Facto Standard for Video Collaboration
July 20, 2020
I've been covering video conferencing since before we called it video conferencing. It has been an exciting and somewhat painful technology to watch because it seemed like everyone in the segment fundamentally didn't understand that if you don't have interoperability and didn't focus on ease of use, it wouldn't work. Let's talk this week about why Microsoft Teams is trending to be the new standard for video collaboration.
Website Development Contracts, Part 4: Indemnification
July 13, 2020
A well-drafted indemnity clause can protect you in litigation ensuing from your violation of a website development contract which results in third-party claims against you and/or your vendor. Whether it is your vendor or a third party that initiates the lawsuit, you will want to know where the proverbial "buck" stops when the legal bills start to roll in.
Improving Company Performance
July 13, 2020
A recent study found that businesses across North America are led well and staffed with people who are engaged in what they're doing. But technology is barely adequate -- and because of this, managers should devote their attention to improving systems whenever they think about how to improve overall company performance.
The Secrets of How IBM Maintains AI Leadership
July 13, 2020
IBM is chasing two of the three technology areas that I think will change the world as we know it over the next two decades. The three technology changes that I'm watching are robotics, AI computing, and quantum computing. IBM's focus has been on AI and quantum computing. I got an update on their AI efforts last week, and they have moved the ball a lot over the last few months.
Tech's Role in the Future of Health and Public Safety
July 9, 2020
Digital technologies can help shift health and public safety agencies from a "detect and respond" approach to a "predict and prevent" stratagem. They can also set the stage for a more connected and data-led approach through robust cybersecurity architectures, efficient remote workforces, and secure connectivity services.
More Autonomous Cloud From Oracle
July 9, 2020
Oracle's new offerings, really packaging of existing recent high-performance products for the enterprise market, enable companies to continue running their data and datacenters on premise while still benefitting from gains made by its autonomous database like eliminating most forms of routine maintenance and operations activities.
Building Supply Chain Resilience During a Global Disruption
July 8, 2020
As a result of the severe business disruptions brought about in recent months by the pandemic, many businesses have been reconsidering how to retool their supply chain to build in more resiliency. From digitizing the supply chain to developing more local and regional components, businesses are finding new and innovative ways to strengthen their capacity to keep moving forward during crisis.
New DoD Security Regulations Have Ramifications for IT Contractors
July 7, 2020
With billions of dollars of federal contracts at stake, information technology providers are being swept up in the tide of a new U.S. Department of Defense information security requirement that will become mandatory for IT providers and other companies doing business with DoD. While IT companies already incorporate data protection elements in the products and services they provide to DoD, the department is raising the bar on the way vendors should handle information security.
DHS Brings Web App to Coronavirus Fight
July 7, 2020
The Department of Homeland Security, through its Science & Technology Directorate, has released a web app to help predict the decay rate of coronavirus in the air. The tool, entitled "Estimated Airborne Decay of SARS-CoV-2," accounts for the ambient temperature, relative humidity, and UV index in an outdoor environment to determine how much exposure time is required to "inactivate" certain proportions of aerosolized coronavirus.
The Trail to the Platform
July 1, 2020
Some years ago, Marc Benioff told me he was not interested in developing back office apps that would compete with SAP and Oracle in the ERP and finance market. Many people, myself included, looked askance at that idea and wondered out loud how the company would continue to grow because, hey, there's front office and back office and nothing else right? Nope.
E-Commerce Dominates 'New Normal' Retail
June 30, 2020
Shoppers are starting to come back to their favorite brick and mortar storefronts as the pandemic restrictions allow consumers to exit from lockdown. But the impact of COVID-19 has etched some far-reaching changes in the retail industry that will not set back the strides online shopping has gained since March. That is a conclusion clearly visible in research published last week by TrustRadius.
Cybersecurity and Your New Remote Workforce
June 30, 2020
For most organizations, COVID-19 has been a literal transformative agent. Our organizations have almost overnight gone from environments where teleworking was an exception, to where it's the norm. As any student of human nature will tell you, people tend to view "the new" with reservation. There's a temptation when things are new to assume the worst about them. For security pros, this means we often view new things as riskier than things we're familiar with.
Open Source Security Issues Exist: Deal With Them, Report Urges
June 25, 2020
Open Source Software is becoming much more commonplace within organizations, bringing a different set of risks and perceived challenges compared to closed source or proprietary software. The Information Security Forum has released a report to help security professionals recognize the benefits and perceived challenges of using Open Source Software.
Website Development Contracts, Part 3: Important Cloud and SLA Considerations
June 25, 2020
The cloud is an essential component of all e-commerce sites. Not all clouds, however, are created equal. The key thing here is reliability. Making sure that the cloud service and Service Level Agreement (SLA) are right for your business may not be clear before you enter into a website development contract.
Cisco and the Importance of Empathy in a Technology Vendor
June 22, 2020
Cisco Live was last week, and this was their first large scale virtual event. What made this event very different from the other games was the amount of effort they put into socially responsible projects. Many of the customer projects they highlighted are dealing with a variety of world problems, be they related to the pandemic or not.
The Strange, Meandering Journey to Online Speech Regulation
June 12, 2020
There has been a lot of debate in the public sphere around the degree and kind of legal regulation a society should apply to online speech. While the dialogue has become more intense and urgent in the last few years, the effort to impose limits on Internet speech has been contentious from the start. At present, Section 230 of the Communications Decency Act is undergoing reconsideration.
New Flaws in Intel's CPU Software Guard Extensions Revealed
June 11, 2020
Two separate teams of academic researchers have published papers describing flaws in Intel's Software Guard Extensions. SGX enhances application security by letting developers partition sensitive information into enclaves with hardware-assisted enhanced security protection. The aim is to protect application code and data from disclosure or modification.
Verint Automates Management of Return-to-Work Health Practices
June 10, 2020
Verint has announced new capabilities within its workforce management solution that automate compliance with CDC guidelines to reduce the risk of COVID-19 infection as employees transition back to the workplace. New workflows automatically create a comprehensive schedule that is prescriptive, while including traditional workforce management criteria such as skill level, channels and peak hours.
Linux Foundation Offers Discount-Priced Cloud Engineer Bootcamp
June 9, 2020
The Linux Foundation is priming the pump to help software engineers get cloud technology-certified through a self-paced bootcamp and discount pricing. LF last week announced the availability of the Cloud Engineer Bootcamp, its first-ever training bootcamp. This new offering enables individuals to go from complete IT beginner to certified cloud engineer in only six months.
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How important is the availability of curbside service when you consider a physical store to do your shopping?
Critically Important - I will not shop at an establishment that does not provide curbside service.
Quite Important - During the pandemic I prefer not to go inside a physical location. Still, I will consider a business that does not offer curbside service.
Somewhat Important - I like a curbside option, but itís not part of my decision-making process when I choose where to shop.
Not Important - I do not use curbside pickup. When I go out to shop I want to select everything myself.
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