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ECT News Community   »   E-Commerce Times Talkback   »   Re: 'Mass Effect 3' Gamers Demand Satisfaction

Re: 'Mass Effect 3' Gamers Demand Satisfaction
Posted by: Erika Morphy 2012-03-20 11:11:42
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Normally, the resolution of a video game's story line -- even one as popular as "Mass Effect 3" -- would not be news outside the gaming sector. In this case, however, some fans are so disgruntled that they've lodged a complaint with the Federal Trade Commission alleging that Electronic Arts and BioWare engaged in false advertising. A petition has also surfaced demanding a change to the finale. The gamers wouldn't feel so aggrieved, they say, if they hadn't been led to believe that they would have more autonomy over the ending.

Author credibility in question.
Posted by: victor1 2012-03-21 09:33:11 In reply to: Erika Morphy
I stand by my earlier post that the author needs to state if there is a conflict of interest here. What I mean is if he or his firm has a business relationship with EA or if he or his firm owns a position or plans to initiate a position at EA (buy stock).

I can state right now, that I do not own and do not plan to initiate a position in EA within the next 48 hours (or ever ..ahah).

I highly suspect the motives or credibility of the author and here's why:

The author tweeted .. "If each ME3 complainer gave $1 to charity, there are 70,000 of them out of 3.5 million copies sold, or 2% upset. 10x that is 20% = minority" ..

This demonstrates an appalling understanding of statistics. First off, his base numbers are off... only 3.5 million units of mass effect have shipped...not sold to a consumer .. and thus cannot be used to normalize the "upset" category. Secondly, he seems to fail to understand that you rarely (never) can sample an entire population...thus you use sample populations (which do good job model the whole population if your sample population is a uniform(random) sampling of your whole population).

Polls show that 90+% of people are dissatisfied with the ending ... Now I can't use that to state that the "upset" are in the majority(due to possible sampling bias) ... but that number is certainly evidence against his irresponsible gorilla math.

I cannot possibly believe a professional securities analyst .. has such a poor grasp of BASIC statistical concepts (a tool they should be using regularly). Thus, either the author is a moron, irresponsible (casually throwing numbers out of his ....), and/or unethical (pushing his own agenda and spinning numbers with half truths).

Super Dissatisfied
Posted by: victor1 2012-03-20 19:47:55 In reply to: Erika Morphy
First off, the author needs to state if he or his firm holds a position in EA. As it stands now, I would call the credibility of his article into question. Secondly, how can he state that the reviews are "objective" ... they are subjective by nature. Lastly, if he is stating only a minority of the mass effect's consumers dislike the ending ... he needs to state some numbers. The evidence (polls on the bioware forum and on ign) say the opposite. Unless he has some hard data to back up his statements.

Posted by: jessehahn 2012-03-20 13:48:44 In reply to: Erika Morphy
The people who have made a complaint to the FTC are right to do so, i myself have thought about it. They advertised 16 distinct different endings based on your decision's throughout the three games. Intead we got 3 semi different endings that were the same regardless what you decided. If this was any other type of product the FTC would have been all over it. It's like buying a car with a cd player and automatic lock's, but when you pick it up it has a tape deck and manual lock's. You were advertised one thing and you were given another, if that had happened you would return the item and get your money back but in this case we cannot. It isn't a matter of $60 dollars lost, this is more to do with the many many hour's, and for some year's, spent playing and loving this series only to be given something other then what they were promised. Also mr. Pachter has not done alot of research on the subject, the people complaining are not the minority but the majority. A poll on the bioware website showed that over 300,00 people were dissatified with the ending, over 90% of the people who voted. That alone should show how upset the customer's are.

The Titanic comparison isn't quite right...
Posted by: mikepaul 2012-03-20 12:59:19 In reply to: Erika Morphy
It's HARD to discuss this without spoiling the ending. The Mass Effect 3 ending(s) disappoint the people who wanted at least one perfect ending. Titanic was only perfect for women who wanted to remember the guy they loved, but it was hardly perfect for the guy, or guys in the audience who were enjoying the movie up until that point. "Chick Flicks" work that way. What is missing from ME3 is any ending that has all your friends surviving. It's almost like "Air Force One", where people you liked kept dying even after the bad guys were kicked off the plane. Almost all of what you really learn from fiction is how cruel the author can be, and that's why people are complaining...

Re: The Titanic comparison isn't quite right...
Posted by: megankrow 2012-04-25 13:09:22 In reply to: mikepaul
CERTAINLY RIGHT. uncomfortable for many other reasons. how am i supposed to feel when the napkins come out to wipe the tears away?

Half of the Truth
Posted by: kweeks1 2012-03-20 12:30:37 In reply to: Erika Morphy
Iím not sure Michael Pachter Ďs analogy of Titanic sinking at the end of the movie holds water, no pun intended. A better Titanic analogy would be the movie fades to black just before the ship hits the iceberg. The viewer would need some recompense in thatís case and normally the viewer would get their money back from the theatre. In the case of computer games youíre just out of luck. Also his statement that the game is the highest-rated is only valid from the point of the reviewers done by professional game reviewers and not the end customer. He needs to take a look at Amazon or metacritic for their reviews. With the discrepancy in rating between the two types of reviews it points to collusion between the company and the professional reviewers and this isnít the first time the reviews have differed in Bioware games. Then there are rumors that the company has been strong arming sites to remove bad reviews. There needs to some kind of recompense for the gamer who receives a product that they donít think is worth the price, possible a full refund within 30 days of purchase.

FTC Complaint overshadows the real story.
Posted by: Ctodd 2012-03-20 11:37:21 In reply to: Erika Morphy
Many news outlets are focusing on this without noticing that these disgruntled gamers aren't actually a small minority. As I type this, more than 72,000 dollars has been raised in the name of revamping the ending to something at actually makes sense. Please follow the link to see the reality of the situation.

Secondly, Michael Pachter, as usual, has no clue what he's talking about. This is not like consumers complaining because the titanic sank, this is like them complaining if James Cameron had told them it was going to sink, then it hit the iceberg and the movie ended. Then again, someone with a profile like this: as the second thing to come up in a google search can't be asked to understand much.
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