Instantly delete email threats with 365 Threat Monitor » Free Offer
Welcome Guest | Sign In
Deliver winning CX every time
E-Commerce Times TechNewsWorld CRM Buyer LinuxInsider

E-Commerce Times Talkback

ECT News Community   »   E-Commerce Times Talkback   »   Re: eBay Stirs the Pot With Seller Feedback Ban

Re: eBay Stirs the Pot With Seller Feedback Ban
Posted by: Erika Morphy 2008-02-07 13:48:03
See Full Story

eBay has taken the controversial step of banning sellers from posting negative comments -- or even giving neutral feedback -- about the buyers with whom they do business. The new rule, which will take effect in May, is apparently a reaction to sellers flaming buyers who posted negative information about them. eBay's announcement of the rule change earlier this week prompted a tidal wave of complaints about sellers from buyers -- who, not surprisingly, support the new rule.

Re: eBay Stirs the Pot With Seller Feedback Ban
Posted by: Nogarosenthal 2008-02-07 22:00:06 In reply to: Erika Morphy
Sellers need to post feedback on unscrupulous buyers. Both sides should be able to post feedback and should be required to do so. Ebay should create an automatic mechanism that will prevent public posting of feedback until both sides have posted their feedback. This delay will prevent one side from retaliating against the other for negative comments. - Noga Rosenthal
Jump to:
How important is social media to the success of your business?
Highly -- Social media is essential to our business model.
Somewhat -- We do see benefit from social media, but without it our operations would continue.
Minimally -- We're on social media because that's expected, though it's influence on our success is negligible.
Not at All -- Social media is not useful to our business.