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ECT News Community   »   E-Commerce Times Talkback   »   Re: Hear No E-Shoppers, See No E-Shoppers

Re: Hear No E-Shoppers, See No E-Shoppers
Posted by ECT News on 2001-03-16 09:55:30

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After surviving the dot-com shakeout and now
a slowing economy, many e-tailers are too distracted to remember
one of the essentials of running a smart business: Listen to the customer.

Why is it that online merchants can't seem to hear
what their current and potential customers are
telling them? The e-tail business has
only generated a single-digit percentage of total
U.S. retail sales, and some might say that speaks
volumes -- that the
public has made its wants and
needs clear through its actual buying pattern.

 * Topic  Author  Date
Re: Hear No E-Shoppers, See No E-Shoppers  ECT News  2001-03-16 09:55:30
Re: Hear No E-Shoppers, See No E-Shoppers  MARIA STILSON  2001-03-18 11:52:58
Re: Hear No E-Shoppers, See No E-Shoppers  Ron Bean  2001-03-16 10:06:13
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