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ECT News Community   »   CRM Buyer Talkback   »   Re: Chatbots Gaining Altitude

Re: Chatbots Gaining Altitude
Posted by: Denis Pombriant 2018-11-23 03:33:16
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How do they really know? That's the question that immediately comes to mind in reviewing the top-level data from Voxpro's recent survey of customers and their relationship with chatbots. The data show that 68 percent of consumers haven't used chatbots to contact a brand. About 1,000 people answered the survey. How reliable is that number, though? I'm not disrespecting Voxpro here -- just the opposite. Isn't it at least possible that some consumers have interacted with bots without realizing it?

Re: Chatbots Gaining Altitude
Posted by: riteshpatil732 2018-12-03 21:41:40 In reply to: Denis Pombriant
I think chatbots are not only working properly they are efficient and if properly guided they are effective also.

Re: Chatbots Gaining Altitude
Posted by: pradeepkota 2018-11-28 03:16:32 In reply to: Denis Pombriant
Chat bots really are doing their job very great, I am also looking to use it for my business development

Re: Chatbots Gaining Altitude
Posted by: riteshpatil732 2018-12-03 21:45:29 In reply to: pradeepkota
Pradeep nowadays most of the ecom companies are doing the same. Using chatbots have made the business easy and it's very effective in terms of CRM.
Jump to:
Is "too much screen time" really a problem?
Yes -- smartphone addiction is ruining relationships.
Yes -- but primarily due to parents' failure to regulate kids' use.
Possibly -- long-term effects on health are not yet known.
Not really -- lack of self-discipline and good judgement are the problems.
No -- angst over "screen time" is just the latest overreaction to technology.
No -- what matters is the quality of content, not the time spent viewing it.