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Choosing the right system in the first place is key to optimizing your investment in a customer relationship management system -- and that process can be strewn with potential pitfalls. While the selection process can be unnerving, implementation can be a downright nightmare -- and, in some cases, what happens after a project is over can send a company straight back to square one.
Re: Squeezing the Best Value out of CRM, Part 2
Posted by: Malise 2021-01-09 09:02:39 In reply to: Erika Morphy
CRM's are important to have, but finding the right one can be tedious. A CRM that evolves with current trends and has great customer service is the kind I would look out for.
