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ECT News Community   »   CRM Buyer Talkback   »   Re: The WFH Model Is Changing Customer Service for Good



Re: The WFH Model Is Changing Customer Service for Good
Posted by Aravindh on 2020-06-13 10:58:20
In reply to Fara Haron
Business process continuity can be achieved to the full extend but the employee has to make sure they have good mental health.
I am working for Five Lemon Technology, the stress level is so high for me in last two weeks. I can't even work. Feeling depressed.




 * Topic  Author  Date
Re: The WFH Model Is Changing Customer Service for Good  Fara Haron  2020-06-13 09:36:53
Re: The WFH Model Is Changing Customer Service for Good  Aravindh  2020-06-13 10:58:20
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How important is the availability of curbside service when you consider a physical store to do your shopping?
Critically Important - I will not shop at an establishment that does not provide curbside service.
Quite Important - During the pandemic I prefer not to go inside a physical location. Still, I will consider a business that does not offer curbside service.
Somewhat Important - I like a curbside option, but itís not part of my decision-making process when I choose where to shop.
Not Important - I do not use curbside pickup. When I go out to shop I want to select everything myself.