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ECT News Community   »   CRM Buyer Talkback   »   Re: 5 Places Customer Relationships Go to Die



Re: 5 Places Customer Relationships Go to Die
Posted by Christopher J. Bucholtz on 2013-06-15 10:13:43
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Building a customer relationship -- the kind that lasts a long time -- is a not an easy thing. There are lots of occasions where things can go awry, touch points where signals can get crossed and communications that can unwittingly turn a customer off. In a lot of cases, the proverbial "customer lifecycle" doesn't play itself out to its expected conclusion; instead, that conclusion is triggered by something the business does that brings the relationship to a premature end.





 * Topic  Author  Date
Re: 5 Places Customer Relationships Go to Die  Christopher J. Bucholtz  2013-06-15 10:13:43
Re: 5 Places Customer Relationships Go to Die  Max_Software  2013-07-01 06:18:05
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