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ECT News Community   »   CRM Buyer Talkback   »   Re: T-Mobile Fires Customers Over 'Excessive Roaming'

Re: T-Mobile Fires Customers Over 'Excessive Roaming'
Posted by Jon Yates on 2008-06-25 11:14:12
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For six years Donna Lee Spray was loyal to T-Mobile, but the Chicago mother says the communications giant has not returned the favor. On Thursday, T-Mobile will cut off service to one of the family's three cell phones, against Spray's wishes. The reason: The phone used by Spray's 19-year-old daughter, Molly, is no longer profitable to the company. That left Spray steamed -- and thrust the Problem Solver into action. When she signed up for service in 2002, Spray was attracted by T-Mobile's family plan.

 * Topic  Author  Date
Re: T-Mobile Fires Customers Over 'Excessive Roaming'  Jon Yates  2008-06-25 11:14:12
T-Mobile and customer loyalty  alohaalo  2008-07-03 17:08:24
T Mobil firing customers  4njunk  2008-06-27 07:47:13
Fraud- T-mobil  gem7  2008-07-30 21:23:11
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