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ECT News Community   »   CRM Buyer Talkback   »   Re: Our Space

Re: Our Space
Posted by Denis Pombriant on 2008-06-16 13:45:09
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I have always advocated that CRM is a growing field, and that it grows at the margins whenever some innovative company introduces a new application type. As such, the definition really speaks more about all of the front office than CRM alone. Nevertheless, over the last few years we've seen a lot of new applications in sales, marketing and service that fit this description. So imagine my surprise last week when I was speaking with the CEO of a self-described "social networking" company.

 * Topic  Author  Date
Re: Our Space  Denis Pombriant  2008-06-16 13:45:09
Social Networking Meets CRM  ncl209  2008-06-16 13:46:59
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It will prompt more people to take the vaccine to help end the virus.
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