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ECT News Community   »   CRM Buyer Talkback   »   Re: Social Networking and CRM Finally Hook Up

Re: Social Networking and CRM Finally Hook Up
Posted by Erika Morphy on 2008-01-22 10:52:48
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The big news when released its latest version of what is hot in the CRM space -- Winter '08 -- was The immediately understood subtext was that had officially begun its migration to a platform on-demand company, launching the first salvo in what Denis Pombriant, managing principal of the Beagle Research Group, wrote could be the next platform wars. A little lost in the hubbub of, though, was one accompanying module called " Ideas," a Web 2.0 environment for collaboration in the enterprise.

 * Topic  Author  Date
Re: Social Networking and CRM Finally Hook Up  Erika Morphy  2008-01-22 10:52:48
CRM & Social Networking  ncl209  2008-06-16 13:38:17
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