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ECT News Community   »   CRM Buyer Talkback



* * Topic  Posts  Last post  Date
Re: Chatbot or Human? Combine Both to Achieve Customer Service Success 2  PriyankaGurnani   2020-01-11 10:06:14 
Re: Designing a Winning E-Commerce Customer Experience 2  PriyankaGurnani   2020-01-11 10:03:51 
Re: 6 Customer Service Trends to Watch in 2020 2  halcyontek   2019-12-17 02:21:46 
Re: For Great Customer Experiences, Design Great Employee Experiences 2  joshua23allen   2019-09-03 16:33:52 
Re: 4 High-Impact E-Commerce Customer Service Trends 2  paulpost   2019-08-13 00:05:40 
Re: Using the Contact Center to Help Build Brand Loyalty 4  AayMajjy   2019-07-19 07:34:31 
Re: GetHuman Hacks Through Customer Service Maze for a Fee 2  aoltech21   2019-05-31 00:11:54 
Re: What Social Can Learn From CRM 3  Stephanie_at_Ontraport   2019-05-06 09:52:09 
Re: Back to the Old School With Zoho 2  luiscastro   2019-04-27 03:54:13 
Re: Social Media's Next Act 3  Stephanie_at_Ontraport   2019-04-22 13:46:51 
Re: CDP Early Days 2  draab   2019-04-18 09:31:26 
Re: Extreme Customer Experience 2  Stephanie_at_Ontraport   2019-04-03 16:40:03 
Re: The Top 20 CRM Blogs of 2017: Countdown, Part 1 3  5353   2019-03-12 23:46:22 
Re: New AI, Mixed Reality, Customer Insight Tools Coming to Microsoft Dynamics 365 2  klee   2019-02-26 11:18:11 
Re: CRM's Shift Toward Oligopoly 4  Stephanie_at_Ontraport   2019-02-04 09:13:33 
Re: Chatbots Gaining Altitude 4  riteshpatil732   2018-12-03 21:45:29 
Re: CIM Forum Opens Doors to New Members 2  riteshpatil732   2018-12-03 21:39:30 
Re: Nimble CEO Jon Ferrara: The Beauty of the CRM Beast 2  RandyTucker   2018-10-04 19:59:58 
Re: Real Human Interactions Beat Automation, Survey Says 3  LawrenceWhite   2018-07-20 03:13:42 
Re: A Trade War in the Cloud? 2  Codigeeks   2018-07-16 23:37:05 

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How do you feel about government regulation of the U.S. tech industry?
Big tech companies are abusing their monopoly power and must be reined in.
Stronger regulations to protect consumer data definitely are needed.
Regulations stifle innovation and should be kept to the barest minimum.
Over-regulation could give China and other nations an unfair advantage.
Outdated antitrust laws should be updated prior to serious regulatory efforts.
Tech companies should regulate themselves to avoid government intervention.