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ECT News Community   »   E-Commerce Times Talkback   »   Re: To Pop-Up, or Not To Pop-Up, That Is the Question

Re: To Pop-Up, or Not To Pop-Up, That Is the Question
Posted by: Douglas K. van Duyne 2005-02-11 12:14:11
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Recently, while replying to e-mails from readers of my book, The Design of Sites, I came across a comment from a designer who claimed that my recommendation to use pop-ups was hopelessly out of date. Did this reader not understand me, my recommendation -- to use pop-ups primarily in situations when people are asking for more information or when trying to better serve customer needs by asking survey questions?

DELLís Own Pop-Up Kills All the Fun of Web Surfing
Posted by: Li-Yan 2006-08-06 07:54:39 In reply to: Douglas K. van Duyne
Dell computer is cheap all right. But I will NOT buy another one, becomes it does not work. Donít blame the manufacturer. Dell intentionally booby-trapped its own merchandise, so that I have to spend 60% of my surf time to clear Dellís pop-upsóabout 15 seconds of interruption after every 10 seconds of reading.
There is a link on Dell's pop-up, purportedly explaining "What's this". But it contains false information about "how to disable it." I called Dell's tech, and spent one hour of my time (and his time) to have it disabled.
A few weeks later, the pop-ups came back. I don't have another hour to spend every month. So what did Dell actually gain? Not another sale!
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What is the greatest challenge to organizations implementing Artificial Intelligence?
A shortage of talent with the skills to utilize AI to its full potential.
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AI is an unfamiliar and complex technology that is not yet fully trusted.
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Many view AI as an unnecessary luxury.