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ECT News Community   »   E-Commerce Times Talkback   »   Re: Who Pays for Tech Innovation?

Re: Who Pays for Tech Innovation?
Posted by: Lisa Gill 2002-10-07 12:51:42
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The dollars spent by tech sector heavyweights on research and development number in the billions. Determining a company's return on its R&D investment is not a clear-cut exercise -- and until ROI is achieved, companies and their shareholders pay for their investment in lost profit. Even so, IDC research director Mark Hall likened a business without R&D spending to a lake stocked with fish but never replenished. "You'll fish it to death, and before you know it, there won't be anything left," he told the E-Commerce Times.

R&D of other players? Sun? Dell?
Posted by: howard__ 2002-10-07 17:48:10 In reply to: Lisa Gill
Interesting article. I wonder what the R&D outlay of other players is, especially given Scott McNealy's recent assertion that Dell is not a "computer company" but a "manufacturing company" because they don't do R&D.
Would buying from Dell be like poaching the fish others have stocked the lake with?

Re: Who Pays for Tech Innovation?
Posted by: davidport 2002-10-07 14:06:33 In reply to: Lisa Gill
Regarding innovation, thought you might find the survey results below of interest which suggest that "receiving" delivered goods is a significant yet solvable constraint. ...Survey demographics and solution rationale can be found on my site at, and I cordially invite your review.
1) Please imagine that a home-delivered grocery company exists which truly offers exceptional value. Their prices are no higher than conventional stores, they have a huge selection, their quality is superb, and from the marbling of their meat to the ripeness of their fruit, customers always feel assured that they'll receive exactly what they want. Their system for ordering, whether by phone or over the Internet is fast and easy, and customers can pay by credit card or be billed. Their staff is courteous, they never charge for delivery, and to cap it all off, their delivery is so convenient that their driver always arrives the following day at precisely the time the customer desires, even if that's early in the morning or late in the evening. Now, presuming you have a choice to either use this company's service or go to the store yourself, which do you think that you'd generally prefer to do?
(a) Use this company's service = 34%
(b) Go to the store yourself = 66%
[NOTE: Only respondents who answered "Use this company's service" to question #1 answered questions 2 thru 4 below.]
2) Now, assuming that everything about the proceeding company's service is the same EXCEPT that you could never be sure at what time the next day your groceries would arrive: which do you think that you'd generally prefer to do?
(a) Use this company's service = 25%
(b) Go to the store yourself = 75%
3) Now, please assume that for no additional charge, this company can loan you a secure delivery box. The box could be located wherever you like such as at the side of your house or outside of your apartment; and even though you could never be sure at what time the next day your groceries would arrive, you could indeed be sure that your box would keep your order safe and fresh. Given such a box, which do you think you'd generally prefer to do?
(a) Use this company's service = 60%
(b) Go to the store yourself = 39%
4) Now, please assume this same delivery box could be used to receive a variety of goods from many different companies; for services like pickup and delivery laundry; or even to return unwanted goods. Assuming that the cost for such goods and services is no higher than what you would expect to pay at a store, do you think that your use of home-delivered goods and services would be likely to increase?
a) Yes = 74%
b) No = 26%
Jump to:
Given the spread of the Covid-19 Delta variant, if my employer requires me to return to the company's location in 2021, I will...
Agree because I'm fully vaccinated.
Agree if the company institutes a mandatory mask requirement and other safety protocols.
Comply reluctantly, because I can't afford to lose my job, but start looking for different employment.
Resign immediately so I can dedicate all of my time to find a job I feel is safer.
Resign because I'm not vaccinated and don't want to risk infection to myself or others.