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E-Commerce Times Talkback

ECT News Community   »   E-Commerce Times Talkback   »   Re: Don't Mess With the Platform - Enhance the E-Commerce Experience

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As I watch the world economy spiraling downward, I thank my lucky stars that I happen to work in one of the few industries that is expected to grow despite the downturn. Nonetheless, online retailers are going to face slower growth than we were all predicting even a few weeks ago, and the industry is being forced to completely reevaluate budgets and priorities. Suddenly the five big initiatives you had planned for 2009 are going to get cut down to two or three, and you'll be forced to make some hard and lasting choices about where to invest.

Posted by: leoclark 2008-11-17 11:03:49 In reply to: Joe Chung
Thanks for the excellent reading, Joe.
As as e-commerce manager, I am always trying to read as much as I can, but usually, I find that the posts, blogs and texts are a bit too much on the theory side.
It is nice to see great down to earth advices like yours.

Leo, from Rio.
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How does the quality of customer service delivered by government compare to that of the private sector?
Government customer service is far superior.
Government customer service is slightly better.
Government and private sector customer service are about the same.
Private sector customer service is slightly better.
Private sector customer service is far superior.