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ECT News Community   »   E-Commerce Times Talkback   »   Re: eBay Stirs the Pot With Seller Feedback Ban



Re: eBay Stirs the Pot With Seller Feedback Ban
Posted by: Erika Morphy 2008-02-07 13:48:03
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eBay has taken the controversial step of banning sellers from posting negative comments -- or even giving neutral feedback -- about the buyers with whom they do business. The new rule, which will take effect in May, is apparently a reaction to sellers flaming buyers who posted negative information about them. eBay's announcement of the rule change earlier this week prompted a tidal wave of complaints about sellers from buyers -- who, not surprisingly, support the new rule.


Re: eBay Stirs the Pot With Seller Feedback Ban
Posted by: Nogarosenthal 2008-02-07 22:00:06 In reply to: Erika Morphy
Sellers need to post feedback on unscrupulous buyers. Both sides should be able to post feedback and should be required to do so. Ebay should create an automatic mechanism that will prevent public posting of feedback until both sides have posted their feedback. This delay will prevent one side from retaliating against the other for negative comments. - Noga Rosenthal
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