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ECT News Community   »   E-Commerce Times Talkback   »   Re: RIM Explains, BlackBerry Users Struggle to Accept

Re: RIM Explains, BlackBerry Users Struggle to Accept
Posted by: Erika Morphy 2007-04-20 13:27:03
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Research In Motion's service outage earlier this week occurred because a new BlackBerry storage feature had not been sufficiently tested, the company said on Friday. RIM added the new component to the BlackBerry server environment to streamline the process for storing items on the devices. However, because the feature was not thoroughly tested, RIM did not realize that introducing it would trigger interaction errors between its operational database and cache.

Re: RIM Explains, BlackBerry Users Struggle to Accept
Posted by: fentablar 2007-04-20 13:45:52 In reply to: Erika Morphy
As a reply to Mr. Shankman's comment, "Where else would I go, Sidekick with Paris Hilton?", I must say "Windows Mobile". I used a Blackberry for several years and in recent months have switched to a Windows Mobile device to try it out. So far I like it just fine, but the best benefit I've realized so far: one less point of failure. I had no knowledge of a Blackberry problem until one of my coworkers (who uses a Blackberry) called to ask me if I was having email problems as well, to which I happily replied that I wasn't. Nothing beats a direct tie to Exchange.
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