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ECT News Community   »   CRM Buyer Talkback   »   Re: CIM Forum Opens Doors to New Members

Re: CIM Forum Opens Doors to New Members
Posted by: Erika Morphy 2006-08-02 13:13:45
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When designing a Web page, where exactly should one place the icon to let the consumer know Live Chat is available? On the home page? In the service section? Should that icon be flashing? What color should it be? Believe or not, a group of executives spent at least half an hour of earnest conversation on these fine details of chat entry points and the business use case around them in a session held at the CIM Forum. The group was launched a year ago by nine companies seeking to establish best practices for Customer Interaction Management technology.

Re: CIM Forum Opens Doors to New Members
Posted by: riteshpatil732 2018-12-03 21:39:30 In reply to: Erika Morphy
Thanks for the opportunity CIM.
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Which best describes what you think about requiring Covid-19 "vaccine passports?"
It will prompt more people to take the vaccine to help end the virus.
It will lessen restrictions and provide more freedom for individuals.
It is a violation of privacy and civil liberties.
It will lead to stigma and discrimination.
It will encourage counterfeits and other criminal activities.