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ECT News Community   »   CRM Buyer Talkback   »   Re: CDP Early Days

Re: CDP Early Days
Posted by: Denis Pombriant 2019-03-27 03:40:01
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Here we go again, right down the hype cycle and into new product land. In the last week, two major enterprise software companies, Oracle and Salesforce, announced customer data platform products. Oracle announced its product last week in Las Vegas at its Modern Customer Experience event. This week, Salesforce announced that it is building a customer data platform. Given the company's history of making products and deadlines, you can take this announcement to the bank, but still, it's better to have product when you announce.

Re: CDP Early Days
Posted by: draab 2019-04-18 09:31:26 In reply to: Denis Pombriant
Good overview, Dennis. Many CDP vendors are already focusing on the value they can deliver in terms of analytics and personalization. And GDPR is a huge selling point for them.
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What do you think about artificial intelligence systems that can outperform humans?
They are revolutionary tools for solving problems facing humanity.
They won't change the world, but they have many practical, beneficial applications.
There's a danger that humans will lose control of AI and there will be grave consequences.
Some of their so-called big accomplishments, such as beating humans at games, are trivial and overhyped.
AI is one more reason to consider living completely off the grid.