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ECT News Community   »   CRM Buyer Talkback   »   Re: CRM's Shift Toward Oligopoly



Re: CRM's Shift Toward Oligopoly
Posted by: Denis Pombriant 2019-01-25 15:58:16
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As markets mature, they trend toward oligopoly or even outright monopoly. There isn't much difference, because an oligopoly has several members instead of just one. Examples include electric power generation, an oligopoly made up of vertically integrated monopolies in most areas, and the airline industry -- an oligopoly made up of many airlines that may have monopolies in regional hubs. As monopolies and oligopolies gain strength, it becomes increasingly difficult for newcomers to enter a market.


Re: CRM's Shift Toward Oligopoly
Posted by: Stephanie_at_Ontraport 2019-02-04 09:13:33 In reply to: Denis Pombriant
Agree with part of this. CRM's are moving away from point solutions. That's where all-in-one solutions come in and why there is room for growth. You forgot to mention Ontraport on your list though ;)

Re: CRM's Shift Toward Oligopoly
Posted by: davenewman 2019-01-25 15:59:28 In reply to: Denis Pombriant
What about NationBuilder?
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Which Big Tech CEO that testified at the Congressional Antitrust Hearing on July 29 is the most trustworthy?
Jeff Bezos of Amazon
Mark Zuckerberg of Facebook
Sundar Pichai of Google
Tim Cook of Apple
All of them are equally trustworthy to some extent.
None of them are trustworthy whatsoever.