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ECT News Community   »   CRM Buyer Talkback   »   Re: Chatbots Gaining Altitude

Re: Chatbots Gaining Altitude
Posted by: Denis Pombriant 2018-11-23 03:33:16
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How do they really know? That's the question that immediately comes to mind in reviewing the top-level data from Voxpro's recent survey of customers and their relationship with chatbots. The data show that 68 percent of consumers haven't used chatbots to contact a brand. About 1,000 people answered the survey. How reliable is that number, though? I'm not disrespecting Voxpro here -- just the opposite. Isn't it at least possible that some consumers have interacted with bots without realizing it?

Re: Chatbots Gaining Altitude
Posted by: riteshpatil732 2018-12-03 21:41:40 In reply to: Denis Pombriant
I think chatbots are not only working properly they are efficient and if properly guided they are effective also.

Re: Chatbots Gaining Altitude
Posted by: pradeepkota 2018-11-28 03:16:32 In reply to: Denis Pombriant
Chat bots really are doing their job very great, I am also looking to use it for my business development

Re: Chatbots Gaining Altitude
Posted by: riteshpatil732 2018-12-03 21:45:29 In reply to: pradeepkota
Pradeep nowadays most of the ecom companies are doing the same. Using chatbots have made the business easy and it's very effective in terms of CRM.
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What do you think about artificial intelligence systems that can outperform humans?
They are revolutionary tools for solving problems facing humanity.
They won't change the world, but they have many practical, beneficial applications.
There's a danger that humans will lose control of AI and there will be grave consequences.
Some of their so-called big accomplishments, such as beating humans at games, are trivial and overhyped.
AI is one more reason to consider living completely off the grid.