CRM Buyer Talkback

Re: Chatbots Gaining Altitude
Posted by: Denis Pombriant 2018-11-23 03:33:16

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How do they really know? That's the question that immediately comes to mind in reviewing the top-level data from Voxpro's recent survey of customers and their relationship with chatbots. The data show that 68 percent of consumers haven't used chatbots to contact a brand. About 1,000 people answered the survey. How reliable is that number, though? I'm not disrespecting Voxpro here -- just the opposite. Isn't it at least possible that some consumers have interacted with bots without realizing it?

Re: Chatbots Gaining Altitude
Posted by: riteshpatil732 2018-12-03 21:41:40 In reply to: Denis Pombriant

I think chatbots are not only working properly they are efficient and if properly guided they are effective also.

Re: Chatbots Gaining Altitude
Posted by: pradeepkota 2018-11-28 03:16:32 In reply to: Denis Pombriant

Chat bots really are doing their job very great, I am also looking to use it for my business development

Re: Chatbots Gaining Altitude
Posted by: riteshpatil732 2018-12-03 21:45:29 In reply to: pradeepkota

Pradeep nowadays most of the ecom companies are doing the same. Using chatbots have made the business easy and it's very effective in terms of CRM.