Explore Newsletters from ECT News Network » View Samples | Subscribe
Welcome Guest | Sign In
ECTNews.com
Digital River - Talk to the Experts
E-Commerce Times TechNewsWorld CRM Buyer LinuxInsider
Discussions

CRM Buyer Talkback

 
ECT News Community   »   CRM Buyer Talkback   »   Re: GetHuman Hacks Through Customer Service Maze for a Fee



Re: GetHuman Hacks Through Customer Service Maze for a Fee
Posted by: Richard Adhikari 2016-05-09 16:16:39
See Full Story

GetHuman last week launched a service designed to help consumers with the tangle of customer service. For between $5 and $25, one of the eight-person company's five dedicated problem solvers, aided by bots, will call a customer service line on a client's behalf to sort things out. The idea for GetHuman, which also offers a company phone directory service, goes back more than a decade. The problem solvers service, piloted late last year, reportedly has served nearly 10,000 people.


Re: GetHuman Hacks Through Customer Service Maze for a Fee
Posted by: aoltech21 2019-05-31 00:11:54 In reply to: Richard Adhikari
very informative
Jump to:
What do you think about artificial intelligence systems that can outperform humans?
They are revolutionary tools for solving problems facing humanity.
They won't change the world, but they have many practical, beneficial applications.
There's a danger that humans will lose control of AI and there will be grave consequences.
Some of their so-called big accomplishments, such as beating humans at games, are trivial and overhyped.
AI is one more reason to consider living completely off the grid.