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ECT News Community   »   CRM Buyer Talkback   »   Re: GetHuman Hacks Through Customer Service Maze for a Fee



Re: GetHuman Hacks Through Customer Service Maze for a Fee
Posted by: Richard Adhikari 2016-05-09 16:16:39
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GetHuman last week launched a service designed to help consumers with the tangle of customer service. For between $5 and $25, one of the eight-person company's five dedicated problem solvers, aided by bots, will call a customer service line on a client's behalf to sort things out. The idea for GetHuman, which also offers a company phone directory service, goes back more than a decade. The problem solvers service, piloted late last year, reportedly has served nearly 10,000 people.


Re: GetHuman Hacks Through Customer Service Maze for a Fee
Posted by: aoltech21 2019-05-31 00:11:54 In reply to: Richard Adhikari
very informative
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