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ECT News Community   »   CRM Buyer Talkback   »   Re: Aims to Keep Leads on the Front Burner

Re: Aims to Keep Leads on the Front Burner
Posted by: Erika Morphy 2012-05-04 15:25:02
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Imagine walking into a department store on a Wednesday morning and spotting a pair of shoes you feel that you must acquire, or life will have no meaning. You excitedly ask the sales rep if you can try on a pair in your size and she says, "Sure, why don't you come back on Friday?" That deflating experience occurs all the time on the Web, said Ken Krogue, president of Together with MIT and the Harvard Business Review, has conducted research that found the average company took 46.5 hours to respond to a lead. The industry best practice, Krogue drily noted, is five minutes.

Re: Aims to Keep Leads on the Front Burner
Posted by: toldroyd 2012-05-18 22:04:07 In reply to: Erika Morphy
Companies run the Internet race to spin up a great web site and then bounce off the tape at the finish line. Even companies that deploy marketing automation are found lacking in meeting customer expectations if they fail to implement sales automation. #FailSales
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Which best describes what you think about requiring Covid-19 "vaccine passports?"
It will prompt more people to take the vaccine to help end the virus.
It will lessen restrictions and provide more freedom for individuals.
It is a violation of privacy and civil liberties.
It will lead to stigma and discrimination.
It will encourage counterfeits and other criminal activities.