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ECT News Community   »   CRM Buyer Talkback   »   Re: On the Prowl for Thought Leadership



Re: On the Prowl for Thought Leadership
Posted by: Denis Pombriant 2011-10-17 13:16:02
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Maybe I'll take some heat for this, but I am trying to live by Don Tapscott's and Anthony Williams' ideas, especially concerning transparency. Let me digress already. Tapscott and Williams wrote a very good book called Wikinomics and followed it up with a better one, Macrowikinomics . As the titles suggest, the books deal with general and macroeconomics, but from a today-as-future perspective, hence the "wiki." Their thesis is that what's happening today is more or less the end of a paradigm, or actually a set of paradigms.


CRM
Posted by: louiscslade 2011-10-17 13:20:28 In reply to: Denis Pombriant
With the invention of social media websites like facebook and twitter, CRM is more important than ever. What we need to focus on more nowadays is the communication and interaction with clients in order to establish a relationship with our clients. This is how our businesses will continue to grow.

Louis Slade
Email Marketing Company
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If my employer requires me to return to the company's office full-time to perform my job, I will...
Agree, because I like my job regardless of where I perform my duties.
Comply, because I can't afford to lose my current job.
Go with the flow, but start looking for different employment.
Resign immediately, so I can dedicate all of my time to find a job that better suits my needs.
Try to negotiate a hybrid work from home / work in office arrangement with my employer.