CRM Buyer Talkback
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I had the pleasure of attending two events last week: Microsoft Convergence 2010 in Atlanta and the Salesforce-VMware VMforce.com announcement in San Francisco. Each event was useful and informative in its own way, and I am pleased to have witnessed each first-hand. I have written exhaustively -- at least I'm tired -- about each of these, so rather than another recitation of events, I want to spend this piece drilling into one aspect. Terminology was common and different in the two events, and it's worth looking at.
One of the casualties of the terminology wars is the difference between cloud and SaaS. Many SaaS providers and on-premise application vendors have positioned themselves as "cloud" for the reasons listed in the article (cooler, more modern).
Quoting the folks at ERP Cloud News (www.erpcloudnews.com), "SaaS is a delivery model that the cloud makes possible." Some of the SaaS provider may utilize the cloud, but SaaS is not the cloud. The cloud extends both privately (per Convergence) and publically (per Salesforce).
Quoting the folks at ERP Cloud News (www.erpcloudnews.com), "SaaS is a delivery model that the cloud makes possible." Some of the SaaS provider may utilize the cloud, but SaaS is not the cloud. The cloud extends both privately (per Convergence) and publically (per Salesforce).