Welcome Guest | Sign In
ECTNews.com
E-Commerce Times TechNewsWorld CRM Buyer LinuxInsider
Home
Robocalls, spam and call spoofing have all but destroyed Americans' trust in telephone calls -- to the point that many individuals have essentially stopped answering the phone. Here are seven steps that organizations can take to combat erroneous call blocking and increase answer rates. These measures will help businesses optimize contact operations, increase call performance, and protect and promote their brands by restoring trust in calls. [More...]

The stampede from offices to working from home has strained IT security teams to their limits. As a result, SMBs find they need to get more bang for fewer bucks to fight off cybersecurity threats. However, even IT departments with limited resources can implement foundational strategies to address network security issues, and lay the groundwork for future investments. [More...]

MakuluLinux Shift is a well-designed Linux distro that blends several mainstream design concepts with performance features not found elsewhere. One of Shift's unique traits is its ability to modify key design elements effortlessly. Hence, its name. A few other Linux distros have mechanisms to alter the look and feel of the desktop, but they work less ideally. [More...]

INSIGHTS
Fall Ramp-Up
Technology's fall selling season is gearing up for year-end as it always does, coronavirus or not, and the CRM industry follows suit with some mods. The majors like Salesforce and Oracle, as well as fast followers like Zoho, are in hot pursuit of what's new -- and they're betting new in this context means a process orientation, not simply delivering new products, features, or functions. [More...]
What is the greatest challenge to organizations implementing Artificial Intelligence?
A shortage of talent with the skills to utilize AI to its full potential.
AI can be expensive and the return on investment is questionable to decision makers.
AI is an unfamiliar and complex technology that is not yet fully trusted.
AI has its own set of cybersecurity concerns which require additional resources.
Dependability of AI technology is still in doubt.
Many view AI as an unnecessary luxury.