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Which Wireless Network Is Best for You?
April 10, 2014
Every couple of years, it's time to buy a new wireless phone -- and every couple of years, we go through the same decision-making process. What should be the most important part of that process? The answer is not in the advertising. It's not about choosing a phone. Rather, it's choosing the right network -- and there is a difference between major carriers. Which is best for you?
BlackBerry's Coca-Cola Moment
April 03, 2014
BlackBerry CEO John Chen is trying to turn the company's fortunes around, and something it has in common with Coca-Cola could help. This is something very important, if BlackBerry realizes it. It's something that if done correctly could help the company succeed once again. I have followed BlackBerry for many years, watching its ups and predicting its downs. I believe it can recover.
HTC Needs to Turn Up the Heat
March 27, 2014
HTC this week announced the HTC One M8, a new model of its flagship smartphone. When the HTC One made its debut last year, AT&T Mobility sent me one to test drive. I thought it was very well designed. However, what it had in substance, the HTC One lacked in brand recognition, marketing, advertising and public relations. Let's face it, HTC is not a well known and loved brand.
Why Didn't Fliers on Malaysia Airlines Flight 370 Call or Text?
March 20, 2014
There has been quite a bit of speculation on the loss of Malaysia Airlines Flight 370, but many important questions have not been answered. One that many people are wondering about is this: Why didn't anyone on board that plane call or text message anyone? During the last week I have appeared on many news shows -- NBC, CNN with Wolf Blitzer, FOX News with Megyn Kelly, and an assortment of others.
Malaysia Airlines Flight 370: False Hope in the Sound of Ringing Phones
March 11, 2014
I received a call on Monday about an interesting angle on the Malaysia Airlines flight MH370 mystery. Relatives of passengers on the missing aircraft apparently said they had dialed the cellphone numbers of loved ones on the flight and reported that the phones rang -- several times in fact. Then the calls were terminated. This has raised quite a few questions.
Sprint Softbank's Jockeying for the Inside Track
March 06, 2014
What is going on with Sprint Softbank? What will the company look like when it finally emerges from its cocoon? Who else will it merge with? Where will it be based? There has been quite a bit of transformational work going on. Sprint and Softbank won U.S. government approval after months of vigorous debate and got together last summer. It once seemed doubtful the merger would happen, yet it did.
Comcast-Netflix Deal: Watershed Moment for Web Content
February 27, 2014
The Comcast Netflix deal represents a completely new and refreshing direction for the industry. It clears away much confusion and illuminates a clearer path for growth for all companies in the battle. This deal represents a watershed moment for Web content providers. Congratulations to both Comcast and Netflix on reaching this agreement. It may indeed jump-start the next wave of change.
Comcast-TWC Merger Is All About Investors
February 20, 2014
What's most unexpected about the acquisition of Time Warner Cable is that the buyer is Comcast. Will the regulators give their blessing or block the deal? If approved, what changes can we expect as investors, customers and workers? If it is not approved, then what comes next? The cable television industry is completely different today from 10 years ago.
Cable TV's Chilly Customer Relationships
February 13, 2014
Quality and reliability problems have been increasing with the new digital services from the cable television industry. I am a customer of both Comcast and Time Warner Cable and have noticed the issues, and it's safe to assume other cable-TV providers are having similar problems. This may cause further harm to the cable TV industry. Can it fix what is broken in time?
The New Wireless Wave: Prices Falling, Cloud Rising
February 06, 2014
I get a kick out of reading the media coverage of news events in the wireless sector. Sometimes reporters understand what is happening -- sometimes they don't. AT&T Mobility just reduced the price of its Mobile Share Value Plan. Many wrote about it, but few really understood the issues involved. This is more about a broad industry shift than a single company's strategy.
AT&T's Gently Simmering Vodafone Ambitions
January 30, 2014
AT&T just said it would not bid for Vodafone -- at least not within the next six months. Over the years, we have seen the wireless and telecom sectors change dramatically in wave after wave of mergers and acquisitions. As U.S. carriers look for new areas of growth, will they start looking to expand overseas? I think so -- and not just AT&T, but Verizon as well, and then others.
Wireless in Autos: The Delicate Balance Between Change and Choice
January 23, 2014
We used to choose our next car based on brand, previous experience or recommendations. However, new reasons to buy have little to do with the car itself. Now decision making revolves around new technologies and innovations, especially wireless. This could strengthen automakers' relationships with many customers, but it could weaken them with many others.
T-Mobile, the Rip Van Winkle of Wireless
January 16, 2014
What's up with T-Mobile? It reminds me of that old Rip Van Winkle tale. Rip fell asleep for 20 years, somewhere in the Catskill Mountains, and then woke up with a long, white beard. Except for the facial hair and the length of time, his story sounds a lot like T-Mobile USA's, right? It too has awakened from its long nap and has come out swinging. So what can we expect next?
CES 2014: Wireless Digs Deeper Into Our Lives
January 09, 2014
International CES 2014 in under way in Las Vegas this week, surprising and delighting us with all the innovation on display. CES is a great place to see how wireless fundamentally changes and works its way deeper into the consumer electronics industry. That's been true year after year, and this one is no exception. I use CES as a barometer.
The Wireless Industry's Transformational Ripple Effect
December 19, 2013
It looks like 2014 will be a very exciting year as the wireless industry continues to transform not only itself but other industries as well. Have you noticed how things are changing, thanks to the wireless industry, smartphones and all those apps? Over the next few years we will see industries like healthcare, automotive and retail change and benefit from this early transformation.
What Does AT&T Have That Verizon Doesn't?
December 12, 2013
Lately I have been reading several very interesting stories in the media about both Verizon and AT&T. It looks like things are starting to change. AT&T quality and reliability reportedly are getting better. At the same time, Verizon seems to be losing its grip in those same areas. So what's up? Over the last decade or two, Verizon and AT&T have been competing on both the wireline and wireless sides.
Sprint and T-Mobile Are Gunning for 2014 Recovery
December 05, 2013
Sprint and T-Mobile have had the roughest time during the last several years. At the same time, both AT&T Mobility and Verizon Wireless have been hitting home runs, year after year. Now it looks like both Sprint and T-Mobile are gearing up for a recovery in 2014. Three questions: Will they be successful? Will they impact the industry? Which companies will they take business from?
AT&T and Verizon May Start to Sweat in 2014
November 21, 2013
AT&T and Verizon, the leading telecom service providers in the U.S., are growing in several different sectors. They offer the widest variety of services, including wireless, landline telephone, Internet protocol television and high-speed Internet access. They are also the biggest targets. If 2014 will see lots of change, how will that impact AT&T, Verizon -- and you?
The Mystery of the Inscrutably Curved Smartphone Screen
November 14, 2013
Don't you wish someone had the courage to tell the Emperor he's naked? What am I talking about? Curved smartphone screens. Think about it -- over the last few months, there's been a lot of chatter about Apple, Samsung, LG and others getting ready to launch smartphones with curved screens. Sounds cool, but what the heck is the point? Am I missing something?
Get Ready for World War TV
November 07, 2013
AT&T and Verizon have quietly been building a strong TV business. In fact, I read last week that where they offer service, they have almost the same market share as the cable television company leaders like Comcast, Time Warner and Cox. That's an incredible accomplishment. Telecom is changing. If you pull the camera back, the entire communications industry is changing.

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