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Jeff Kagan Archive
Will Apple or Google Buy Sprint to Break Into the Wireless Network Biz?
May 10, 2012
Recently, I gave a speech at a company and one of the executives raised an interesting question: Will Apple or Google -- or both -- enter the wireless networking fray, just as both have become competitors in the smartphone side of the business? I believe the answer is yes. How is the question.
The Shape of Wireless Things to Come
May 03, 2012
Congratulations to Samsung on earning the No. 1 position in the wireless smartphone sector. On the other hand, what is the problem at Nokia and RIM? What is happening? What other earthshaking changes can we expect in the wireless space next? Plenty. We are just getting started. So who and what will lead going forward? Things change quickly -- and this is just the beginning.

CTIA Wireless 2012: A Show of a Different Color
April 26, 2012
Would it surprise you if I said the upcoming CTIA Wireless 2012 show will be very different from those in the past? I've been going to these wireless shows for more years than I can remember. Every few years, the show -- and in fact the entire industry -- changes. This is a great showplace for what is new and what is coming next in the wireless industry -- and next month's show should be no exception.
How Industry Analysts View the Changing Tech Marketplace
April 19, 2012
Just like 10 years ago, and then again five years ago, the technology industry is changing. That means companies are enjoying new opportunities and wrestling with new challenges. Only some will win. I'll offer my perspective as an analyst on who is winning, who is losing and why. I believe you will find this column both interesting and valuable.
AT&T's Phantom Limb Syndrome
April 12, 2012
The Lumia may be AT&T's biggest wireless handset launch since the iPhone. This is a big gamble on AT&T's part. If successful, it could stand tall. It could help reboot Nokia and Microsoft in the wireless business. If unsuccessful then AT&T will have egg on its face. AT&T, Microsoft and Nokia have started cranking out press releases and turning up the heat on their marketing engines. They do that well. Why is AT&T taking such a risk?
Your Company, Your Product, Your Book
April 05, 2012
Books and e-books are becoming the No. 1 sales and marketing tool for many small and mid-sized businesses. Large companies have successfully used them for years, but they were much more expensive and took much longer to produce. Now print on demand and e-books are transforming the space, allowing every company the same opportunity. I recently learned this as a number of CEOs have contacted me to discuss writing books for them and their companies.

RIM's Slow Crawl Toward the Fast Lane
March 29, 2012
Research In Motion has said it will offer app makers a prototype of the next smartphone in the BlackBerry 10 line at an upcoming conference in May. Good news, but is it too little, too late? The phone will not be ready to roll into the market till late 2012. RIM ruled during the last decade, but it has fallen way back since the iPhone and Androids hit the streets a few years ago.
The Shared Spectrum Solution
March 22, 2012
We have watched the wireless industry grow rapidly and change over the last decade. As we now know, competitors in the industry have suddenly been backed into a corner with limits to wireless data spectrum and growth. This is a growing problem and a real challenge that both Verizon Wireless and AT&T have to face. A change in thinking is required to solve this.

Cable TV, Wireless Phones and the Great Spectrum Hunt
March 15, 2012
Comcast has grown from a small cable television company in the 1990s to the largest conglomerate in the space, all thanks to Brian Roberts and his father Ralph Roberts. It was a real bootstrapping, entrepreneurial, family-run company that did many great things over the years and helped to transform the industry. Has it now grown too large? Will Comcast's current growth plans help or hurt the wireless and television industry?
Smartphones Are Sucking Wireless Networks Dry
March 08, 2012
There are currently two different realities we have to wrestle with if we are a customer of either AT&T or Verizon Wireless. Walk into any of their wireless stores, and they will happily tell you everything the wonderful and futuristic 4G phones can do. They'll sweep you off your feet with excitement, and you'll buy, buy, buy. However, when you get home and take your phone out of the box and turn it on, reality will hit you right between the eyes.

CEOs on the Future of Communications
March 01, 2012
I am writing a book that I may call "CEOs on the Future of Communications." The reason I'm telling this to you now is to invite you to participate in the process of writing it. The idea is simple: to provide a taste of what different tech leaders see as the future of the industry -- changes that will affect customers, investors, workers, partners and the entire marketplace.
The C Spire Experience
February 23, 2012
A few weeks ago I visited C Spire Wireless. I didn't know what to expect. It's gone through quite a few changes recently; however, I have to say it was a delightful surprise. They were impressive and friendly. I met with the senior executives, they showed me around, we toured a retail store, they explained their strategy and answered my questions.

AT&T Mobility, for Better and for Worse
February 16, 2012
Every day, I get calls from reporters looking for comments on stories it are writing about AT&T. I'm sometimes asked whether I love or hate AT&T. After giving that question some thought, let me set the record straight: a little of both. I have been a fan of AT&T for many years -- in fact, even before it was AT&T. However, that does not mean it does everything right.
How the E-Book Is Reinventing the Book Business
February 09, 2012
What do Amazon's Kindle, Barnes & Noble's Nook and Apple's iPad have in common? What about authors like Stephen King, Barbara Freethy, C.J. Lyons, Amanda Hocking and Michael Prescott? If you said they represent the changing book publishing industry, you would be right. The book business is going through a major transformation. Who will the winners and losers be among publishers, stores and authors?

Solving the Snowballing Wireless Data Problem
February 02, 2012
Every day we hear about how AT&T Mobility and Verizon Wireless are running around like chickens with their heads cut off trying to grab as much wireless spectrum as they can. We all remember the quality problems AT&T smartphone customers suffered. That same future is in store for every carrier and every customer unless we come up with a solution.
The Cloud Will Transform Every Company in Every Sector
January 26, 2012
We've been hearing a lot about the cloud, but what is it exactly? Going forward, I will be writing about different companies and ideas and the cloud, but here I'll focus on this new area and how it will transform every company in every industry over the next several years. We are starting to see companies like Apple, Amazon and Barnes & Noble enter this cloud-space.

Exciting Road Ahead for Automotive Tech
January 19, 2012
One look around last week's Consumer Electronics Show was all it took to see the automotive industry is really getting in-sync with the consumer electronics and wireless worlds. There is enormous opportunity, but there is also quite a bit of risk. Will these two industries work well together? Who and what will lead?
Riding the Tumultuous Retail Waves
January 12, 2012
The retail space is changing. Twenty years ago we used to shop and buy in person at retail stores. Ten years ago, the Internet started a change Wave. We could buy online but were not ready yet. So we shopped online, but we still bought in person at stores. Now we have reversed this trend completely. Today we shop in retail stores to see and touch, but we buy online because prices are lower.

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