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The U.S. Postal Service would like to add a new word to the mix of adjectives like "slow" and "inefficient" that have been used to describe it in the past. The new word is "intelligent," and it symbolizes the high-tech spark that is energizing this old-line government agency. A confluence of factors is pushing the Postal Service to expand its services so it can track not only individual packages, but also individual letters, from the starting point where they enter the system to their ultimate destination.
RFID "smart" labels should also be considered on an experimental or phase-in basis. They offer truly new benefits for parcel services and create new value and opportunities for the Postal Service to create new "intelligent" services--from convenient product returns to mailing or re-mailing packages and letters without even needing to hand write a sender or return address on the envelope or box.
Does intelligent postal management come with intelligent mail? If not, this system is doomed to either failure, or misuse like all other postal systems.