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At a hastily called press conference on Friday, Apple chairman and CEO Steve Jobs offered free cases to all iPhone 4 users to make amends for widespread complaints about the design of the smartphone's antenna, which causes it to lose signal strength when the phone is held a certain way without a case. Users who have already bought Apple's cases, called "Bumpers," will get the $30 price refunded. Jobs also said that iPhone 4 owners who are still unhappy with the device can exchange them for full refunds.
. . . would to have addressed the antenna issue before it went into production. This will cost Apple a lot more in the long run and the offering of "free" cases is not the humanitarian effort it is being made out to be. This is a severe hardware related issue that will only get worse. Watch and see if over time the design on the phone changes. It may not be visually apparent, but it will be there.
Steve this is a big deal and no not ALL phone have this issue. So find a new excuse. Better yet quit whining and fix the phone.