When Ford sold cars with firestone tires they had to recall all of them and replace them whit new ones. when that small company sold strollers with defective wheels they had to recall the product and replace it with with new ones. When ... sold defective ... they had to replace when the above caused injuries or losses the company had to pay for damages. Exception: When microsoft sells you a product which is defective: You pay for the damages, You pay for the consquenses You pay for the lost time You pay for antivirus programs You pay for everything. It is about time that microsoft start recalling all his defective products and replace them with a new version that is free of defects. frf mcp mcsa mcse