E-Commerce Times Talkback
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EBay is an icon for online merchandising for both private sellers and small companies. However, industry watchers warn that user dissatisfaction over increased rates and its rules could give alternative auction Web sites more market share. Rival auction sites are catering both to newcomers to online auctions and unhappy eBay customers, said Chris Fain, the president and founder of onlineauction.com, which opened in January of this year.
EBay sellers, read the writing. EBay does NOT want the online auction, to be the core of its business anymore. It is retooling the site, to one similar to Amazon. Read the Feb 10, 2011 article in FBN, CEO Donahoe states just that. This change in business has made both buyers and sellers unhappy.
If you are an seller, it is time to find another online auction, first as an eBay back-up, and ultimately as the primary eBay alternative when eBay succeeds in this site change. I use Ealtbay, it is a less controlling, low fees site. Find one that works for you.
In the mean time the Class Action Suit will not change eBay practices, but it will cause them some anguish, and money, which will result in higher fees --leading more people to leave the site.
Any major Corp. that has 50% of their registered users listed as inactive or disenfranchised has a wide open achilles heel. Reading eBay's financials online provides some interesting insights. ... For yet another alternative solution that caters to Users rather than just Sellers ... see BidPointZ.com