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ECT News Community » E-Commerce Times Talkback » Re: Priceline: Flawed or Fraud?

Re: Priceline: Flawed or Fraud?

Posted by CBrandy on 2002-10-16 13:16:30

In reply to ECT News

This is a Fraud, I am will tell my story and hopefully someone will learn from my mistake.
I currently went to your web site and made an offer for a hotel reservation. My offer was denied and a counter offer was made. At the time for the counter offer there was no “No Thanks” button, so not wanting the offer I just closed out the web site.
A couple of hours later went back to your web site to check a different offer and found out that you already charged my credit card for the offer I did not want.
So, after going through an automated system for 5 minutes I was put on hold for another 3 minutes. And at which time I explained what happen to one of your employees, which intern put me on hold for another 2 minutes. After telling her what happened she said that I had to have put my credit card number in, yes I put my credit card number before I made the offer. I didn't think that it automatically accepted a counter offer. She said there was nothing she could do. So, I talk to Mark (7173) which did nothing but tell me I did something I did not do. He did not listen or let me finish what I was saying; all he did do is basically call me a liar, which of course made me upset. The only thing he could do is tell me over and over that I did something I did not do.
I understand you are business to make money, and that is what we all do. But I do not understand what happened. I did not accept the offer (not that is a bad offer). I have recently purchased airline tickets from your site and was happy with that purchase. So, that is why I am so confused about what happened with the hotel. I understand how your site works and I also work with computers and understand how they work. That's why I can understand if the was some weird glitch. But I do take offense to your employee calling me a liar. The man does not know me or what I did, how he can sit there and get hateful with me on something he wasn't a witness to.
I called and e-mailed and I am still being told that I did accept the offer and that there is nothing they can do. I called 1-877-451-7894 and talk to Caddy but she was no help. My opinion of this company is very bad and I think the model is as follows…
…We think it is ok once we have your credit card that we can charge it anyway we want, we believe in treating people like they are stupid and have no class for wanting to save money. As long as we make money we don't care about anyone or anything.


*	Topic	Author	Date
	Re: Priceline: Flawed or Fraud?	ECT News	2001-05-24 12:27:23
	Re: Priceline: Flawed or Fraud?	megankrow	2013-04-18 13:49:55
	Re: Priceline: Flawed or Fraud?	Bluefish44	2013-04-04 11:58:46
	Re: Priceline: Flawed or Fraud?	megankrow	2013-02-26 14:31:41
	Re: Priceline: Flawed or Fraud?	Ohiogirl43232	2013-02-05 13:15:59
	Clever New Priceline Hotel Scam	PricelineVictim	2011-04-02 18:06:19
	Priceline stole $460 from my 7 yr old son	glaciergroup	2010-12-31 19:40:45
	Priceline does not honor its Best Price Guarantee	Vaham	2010-08-31 07:04:25
	PRICELINE SCAM	priceline59	2010-02-05 05:42:43
	Re: Priceline: Flawed or Fraud?	wimp35	2009-08-24 23:18:10
	Priceline - Poor Customer Service and Confusing booking process	Ahinson	2012-01-28 13:28:46
	Re: Priceline: Flawed or Fraud?	Med8tr	2009-09-15 18:50:54
	To all priceline victims	BustPriceline	2009-04-04 18:37:39
	Priceline Rip Off	glsr	2009-02-24 18:34:27
	Read the contract page	tiredofidots	2009-04-19 16:21:16
	Re: Read the contract page	onlee	2012-08-26 16:51:09
	customer service	Ahinson	2012-01-28 13:45:06
	Priceline does not honor its quality guarantee	trixrock2	2010-01-22 19:41:11
	ripped off by Priceline	heavener	2009-04-21 20:07:10
	Best Price	tiredofidots	2009-04-26 10:41:50
	How about campaign against them?	BustPriceline	2009-04-04 18:14:27
	Beware of Priceline vacation packages	JARodriguez	2010-04-14 21:44:01
	You will pay for Priceline computer glitches.	tyesberger	2009-01-31 10:25:35
	Lets get together to campaign against priceline	BustPriceline	2009-04-04 18:05:38
	Priceline Bait & Switch	DoubleR	2009-01-18 06:21:42
	Priceline	badPricelineexperience	2009-02-19 01:14:09
	priceline	kimberg	2008-07-28 14:49:59
	This website should be sited next to Price Line	gulliver	2009-02-21 10:31:32
	Priceline's customer service is deplorable!Nohelp in fixing their mix-up	bigdreams2008	2008-07-09 13:37:21
	Re: Priceline: Flawed or Fraud?	krisp	2007-08-21 07:30:40
	Misspelled name	uncletommy	2008-10-17 17:56:28
	Re: Priceline: Flawed or Fraud?	ptompkins2	2007-07-07 09:05:37
	Re: Priceline: Flawed or Fraud?	anjdrifter	2007-05-08 14:45:34
	Re: Priceline: Flawed or Fraud?	nsofi	2006-10-27 21:49:19
	Re: Priceline: Flawed or Fraud?	pcd91	2006-12-21 15:21:35
	Re: Priceline don't want to change my departure time	Sabrina411	2006-11-30 11:14:54
	Re: Priceline: Flawed or Fraud?	Renlady	2006-06-01 19:02:27
	Re: Priceline: Flawed or Fraud?	suckered	2006-01-02 20:30:23
	Re: Priceline: Flawed or Fraud?	della	2006-03-28 11:50:44
	Re: Priceline: Flawed or Fraud?	eggersmad	2005-04-05 18:10:44
	Re: Priceline: Flawed or Fraud?	mlapo	2005-01-23 16:22:40
	Re: Priceline: Flawed or Fraud?	northbay	2003-12-18 05:56:55
	Re: Priceline: Flawed or Fraud?	dennisdunne	2003-09-01 08:01:23
	Re: Priceline: Flawed or Fraud?	kquick007	2006-05-19 21:55:30
	Re: Priceline: Flawed or Fraud?	welch1997	2003-02-28 15:58:54
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	MicahN	2003-05-02 08:43:40
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	Diastema	2004-05-11 15:16:28
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	gourksaha	2004-09-02 16:29:10
	ECommerce Posting re Priceline	petie	2008-10-08 15:09:10
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	IAMWHOIAM	2004-04-12 12:15:10
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	gommie	2003-08-09 12:41:11
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	MichelG	2004-11-15 06:10:16
	Re: Priceline: HELP! I am getting robbed COMPLAIN!!!!	lytweaver	2009-03-26 10:25:33
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	limerick	2005-10-04 12:55:28
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	tonedeafninja	2008-10-23 21:04:50
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	KOBY	2008-11-15 07:48:15
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	rgee13	2005-06-27 18:37:59
	Priceline Fraud	gary-raymond	2005-01-01 21:22:29
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	norkf	2003-07-01 01:35:20
	Re: Priceline: Flawed or Fraud?	CBrandy	2002-10-16 13:16:30
	Re: Priceline: Flawed or Fraud?	belvinator	2002-11-29 15:27:48
	Re: Priceline: Flawed or Fraud? Who is Caddy	MichelG	2004-11-15 06:21:43
	Re: Priceline: Flawed or Fraud?	gpoole14	2002-10-03 12:58:45
	Re: Priceline: Flawed or Fraud?	ChuckG	2002-09-02 15:31:37
	Re: Priceline: Flawed or Fraud?	majeks	2002-03-01 18:56:28
	Re: Priceline: Flawed or Fraud?	quiqui8	2002-05-01 16:05:01
	Re: Priceline: Flawed or Fraud? I say unscrupulous, & unethical	fabius	2002-02-06 22:44:53
	Re: Priceline: Flawed or Fraud?	Mike Taka	2001-12-15 12:27:48
	Re: Priceline: Flawed or Fraud?	fabius	2002-02-06 22:50:36
	Re: Priceline: Flawed or Fraud?	eggersmad	2005-04-05 18:16:09
	Re: Priceline: Flawed or Fraud?	tanya	2001-12-06 09:43:07
	Re: Priceline: Flawed or Fraud?	Dan	2001-11-29 22:20:27
	Re: Priceline: Flawed or Fraud?	A. Cates	2001-11-12 00:12:39
	Re: Priceline: Flawed or Fraud?	MPsupreme	2001-11-29 11:38:43
	Re: Priceline: Flawed or Fraud?	mike frieswyk	2001-10-31 18:48:25
	Re: Priceline: Flawed or Fraud?	Donna Weeks	2001-08-24 08:24:34
	Re: Priceline: Flawed or Fraud?	Bill	2001-08-22 09:43:23
	Re: Priceline: Flawed or Fraud?	Leigh	2001-11-03 18:23:08
	Re: Priceline: Flawed or Fraud?	serena	2001-08-06 15:26:13
	Re: Priceline: Flawed or Fraud?	catwell	2002-11-23 11:23:23
	Priceline.com - The WORST site EVER!	thissucks	2002-09-10 14:09:35
	Re: Priceline: Flawed or Fraud?	Gregg	2001-08-13 02:08:16
	Re: Priceline: Flawed or Fraud?	Mary Garrett	2001-06-30 09:57:17
	Re: Priceline: Flawed or Fraud?	catwell	2002-11-23 11:41:20