E-Commerce Times Talkback

ECT News Community » E-Commerce Times Talkback » Priceline does not honor its Best Price Guarantee

Priceline does not honor its Best Price Guarantee

Posted by Vaham on 2010-08-31 07:04:25

In reply to ECT News

Yesterday I reserved a motel room via Priceline. An hour later I found the identical room listed for $5 less (excluding taxes and fees on both sites) on Expedia and decided to make a claim with Priceline. They put me on hold while they checked the Expedia website. After a long wait, they claimed the Expedia website listed the same price. When I objected (I was looking at the Expedia screen on my computer), they told me to renew my screen. They insisted the price had been updated in the course of our conversation. (The update did occur about an hour later.) Evidently, they contacted the hotel and had them update their price on Expedia. Bottom line, they did not honor the terms of their guarantee and committed fraud.


*	Topic	Author	Date
	Re: Priceline: Flawed or Fraud?	ECT News	2001-05-24 12:27:23
	Re: Priceline: Flawed or Fraud?	megankrow	2013-04-18 13:49:55
	Re: Priceline: Flawed or Fraud?	Bluefish44	2013-04-04 11:58:46
	Re: Priceline: Flawed or Fraud?	megankrow	2013-02-26 14:31:41
	Re: Priceline: Flawed or Fraud?	Ohiogirl43232	2013-02-05 13:15:59
	Clever New Priceline Hotel Scam	PricelineVictim	2011-04-02 18:06:19
	Priceline stole $460 from my 7 yr old son	glaciergroup	2010-12-31 19:40:45
	Priceline does not honor its Best Price Guarantee	Vaham	2010-08-31 07:04:25
	PRICELINE SCAM	priceline59	2010-02-05 05:42:43
	Re: Priceline: Flawed or Fraud?	wimp35	2009-08-24 23:18:10
	Priceline - Poor Customer Service and Confusing booking process	Ahinson	2012-01-28 13:28:46
	Re: Priceline: Flawed or Fraud?	Med8tr	2009-09-15 18:50:54
	To all priceline victims	BustPriceline	2009-04-04 18:37:39
	Priceline Rip Off	glsr	2009-02-24 18:34:27
	Read the contract page	tiredofidots	2009-04-19 16:21:16
	Re: Read the contract page	onlee	2012-08-26 16:51:09
	customer service	Ahinson	2012-01-28 13:45:06
	Priceline does not honor its quality guarantee	trixrock2	2010-01-22 19:41:11
	ripped off by Priceline	heavener	2009-04-21 20:07:10
	Best Price	tiredofidots	2009-04-26 10:41:50
	How about campaign against them?	BustPriceline	2009-04-04 18:14:27
	Beware of Priceline vacation packages	JARodriguez	2010-04-14 21:44:01
	You will pay for Priceline computer glitches.	tyesberger	2009-01-31 10:25:35
	Lets get together to campaign against priceline	BustPriceline	2009-04-04 18:05:38
	Priceline Bait & Switch	DoubleR	2009-01-18 06:21:42
	Priceline	badPricelineexperience	2009-02-19 01:14:09
	priceline	kimberg	2008-07-28 14:49:59
	This website should be sited next to Price Line	gulliver	2009-02-21 10:31:32
	Priceline's customer service is deplorable!Nohelp in fixing their mix-up	bigdreams2008	2008-07-09 13:37:21
	Re: Priceline: Flawed or Fraud?	krisp	2007-08-21 07:30:40
	Misspelled name	uncletommy	2008-10-17 17:56:28
	Re: Priceline: Flawed or Fraud?	ptompkins2	2007-07-07 09:05:37
	Re: Priceline: Flawed or Fraud?	anjdrifter	2007-05-08 14:45:34
	Re: Priceline: Flawed or Fraud?	nsofi	2006-10-27 21:49:19
	Re: Priceline: Flawed or Fraud?	pcd91	2006-12-21 15:21:35
	Re: Priceline don't want to change my departure time	Sabrina411	2006-11-30 11:14:54
	Re: Priceline: Flawed or Fraud?	Renlady	2006-06-01 19:02:27
	Re: Priceline: Flawed or Fraud?	suckered	2006-01-02 20:30:23
	Re: Priceline: Flawed or Fraud?	della	2006-03-28 11:50:44
	Re: Priceline: Flawed or Fraud?	eggersmad	2005-04-05 18:10:44
	Re: Priceline: Flawed or Fraud?	mlapo	2005-01-23 16:22:40
	Re: Priceline: Flawed or Fraud?	northbay	2003-12-18 05:56:55
	Re: Priceline: Flawed or Fraud?	dennisdunne	2003-09-01 08:01:23
	Re: Priceline: Flawed or Fraud?	kquick007	2006-05-19 21:55:30
	Re: Priceline: Flawed or Fraud?	welch1997	2003-02-28 15:58:54
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	MicahN	2003-05-02 08:43:40
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	Diastema	2004-05-11 15:16:28
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	gourksaha	2004-09-02 16:29:10
	ECommerce Posting re Priceline	petie	2008-10-08 15:09:10
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	IAMWHOIAM	2004-04-12 12:15:10
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	gommie	2003-08-09 12:41:11
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	MichelG	2004-11-15 06:10:16
	Re: Priceline: HELP! I am getting robbed COMPLAIN!!!!	lytweaver	2009-03-26 10:25:33
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	limerick	2005-10-04 12:55:28
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	tonedeafninja	2008-10-23 21:04:50
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	KOBY	2008-11-15 07:48:15
	Re: Priceline: HELP! I am getting robbed of $1046.95!!!	rgee13	2005-06-27 18:37:59
	Priceline Fraud	gary-raymond	2005-01-01 21:22:29
	Re: Priceline: Flawed or Fraud? No, customers are just to lazy or dumb!!	norkf	2003-07-01 01:35:20
	Re: Priceline: Flawed or Fraud?	CBrandy	2002-10-16 13:16:30
	Re: Priceline: Flawed or Fraud?	belvinator	2002-11-29 15:27:48
	Re: Priceline: Flawed or Fraud? Who is Caddy	MichelG	2004-11-15 06:21:43
	Re: Priceline: Flawed or Fraud?	gpoole14	2002-10-03 12:58:45
	Re: Priceline: Flawed or Fraud?	ChuckG	2002-09-02 15:31:37
	Re: Priceline: Flawed or Fraud?	majeks	2002-03-01 18:56:28
	Re: Priceline: Flawed or Fraud?	quiqui8	2002-05-01 16:05:01
	Re: Priceline: Flawed or Fraud? I say unscrupulous, & unethical	fabius	2002-02-06 22:44:53
	Re: Priceline: Flawed or Fraud?	Mike Taka	2001-12-15 12:27:48
	Re: Priceline: Flawed or Fraud?	fabius	2002-02-06 22:50:36
	Re: Priceline: Flawed or Fraud?	eggersmad	2005-04-05 18:16:09
	Re: Priceline: Flawed or Fraud?	tanya	2001-12-06 09:43:07
	Re: Priceline: Flawed or Fraud?	Dan	2001-11-29 22:20:27
	Re: Priceline: Flawed or Fraud?	A. Cates	2001-11-12 00:12:39
	Re: Priceline: Flawed or Fraud?	MPsupreme	2001-11-29 11:38:43
	Re: Priceline: Flawed or Fraud?	mike frieswyk	2001-10-31 18:48:25
	Re: Priceline: Flawed or Fraud?	Donna Weeks	2001-08-24 08:24:34
	Re: Priceline: Flawed or Fraud?	Bill	2001-08-22 09:43:23
	Re: Priceline: Flawed or Fraud?	Leigh	2001-11-03 18:23:08
	Re: Priceline: Flawed or Fraud?	serena	2001-08-06 15:26:13
	Re: Priceline: Flawed or Fraud?	catwell	2002-11-23 11:23:23
	Priceline.com - The WORST site EVER!	thissucks	2002-09-10 14:09:35
	Re: Priceline: Flawed or Fraud?	Gregg	2001-08-13 02:08:16
	Re: Priceline: Flawed or Fraud?	Mary Garrett	2001-06-30 09:57:17
	Re: Priceline: Flawed or Fraud?	catwell	2002-11-23 11:41:20