Yes their buisness practices seem fraudulant. I could not contact them after they book my reservations to make changes or fix a mistake they had created. They only care up to the point when they collected payment from me. After I googled priceline I found that the feedback about their customer service was that they simply do not have any customer service available to anyone. It seems as though they have no way to contact anyone within the company for a reason. I think everyone who has been dealt with unjust, and screwed out of their money ought to sue priceline for the way they are operating their company. I will be reporting them to the Better Business Bureau. If anyone feels the same I would like to hear from you. kimbergayle@hotmail.com Thanks, Kimber