I recently got suspended on ebay after reaching powerseller status. There was a death in the family last year dec 11th and I had to leave town unexpectly because of it and many of my customers got their product after x-mas. I received 25 negatives in 2 weeks. I tried to explain to ebay that I had an unexpected death in the family and because it was a hand made product I couldn't do them until I got back and I could do them during the time I was out of town due to the circumstances. Ebay has no system in place to deal with unexpected events or personal tragic events. They just shut you down if your rating falls and they don't care of the reason. I find this very disturbing and unfair. If you work for anyone and there is an emergency they will work with you to help you cope and deal with it the best they can, but Ebay doesn't. Ebay was my major source of income so unfortunately because I haven't been able to replace this income, I'm facing eviction and shutoffs of my heat, internet, lights...everything. How does a internet company have soooo much power over an individuals life is beyond me. Please inform me of any class action law suits. I would do anything to get revenge on a company that cares little for their sellers. Manny