Ebay is always on the customer side and never on the sellers side at all. I got suspended from ebay selling sunglasses. They say my sunglasses are fake which is not I just sell them at no reserve starting at the lowest listing fee possible and let the buyer bid on it. Man do ebay sucks, I have 100% feedbacks and have sold for along time. Then they just suspend my account saying that I was doing a scam. Then all hell broke loose with the buyers after they get the emails from ebay telling them not to pay for my item. And some of the buyers that paid through paypal went in their account and file a claim after they have received the item and say that I ship them an empty box with newspaper in it. Or for foreign buyers they would make a claim that I did not ship it even when I have the custom forms to prove that I did. My paypal account then got suspended because of that and I can not do business anymore with ebay or paypal. And when they do suspend your account and cancel your listings they still ask you to pay for the fees for the cancel listings. That is wrong because by then you can not access your account to get any of your buyers information. Paypal is a bitch along with ebay. They work together and once your ebay account is suspended. And you try to open up another ebay account. DO NOT LINK IT UP TO YOUR PAYPAL ACCOUNT. YOUR MONEY WILL BE FROZEN IN THERE AND YOU WILL NEVER GET TO ACCESS IT.