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Re: Ebay's lack of customer support and inability to respond

Posted by Lbaby on 2007-05-22 14:57:50

In reply to barry

Similar story here. Here's a suggestion. If you run into 3 or more successive unhelpful responses from Ebay (whether it be because of undertrained staff, or trained staff) that forestalls any REAL resolution commitment. Let them know that you will be filing a complaint to the Better Business Bureau (BBB) and the Attorney General's (AG) office. This may or may not effect much. I do know that the mention of BBB or AG got good results for me with the largest wireless phone company in the US, when they did not live up to a commitment and provided an unreasonable workaround. I expect that I will be using this tactic soon with eBay. I might even file complaints.


*	Topic	Author	Date
	Ebay's lack of customer support and inability to respond	barry	2001-11-04 01:44:45
	Re: Ebay's lack of customer support and inability to respond	john160251	2012-07-04 04:52:38
	Worst Customer Service Ever	skiingsean	2010-06-02 15:50:30
	Ebay poor customer service	mart602	2010-05-23 09:24:00
	Re: Ebay's lack of customer support and inability to respond	Lbaby	2007-05-22 14:57:50
	Re: Ebay's lack of customer support and inability to respond	JoeKidd	2007-04-13 14:10:15
	Re: Ebay's lack of customer support and inability to respond	steller	2007-07-12 18:33:37
	ETHICS OF EBAY (OR, THE LACK THERE OF)	juliers	2010-09-12 14:03:53
	Re: Ebay's lack of customer support and inability to respond	patrocinum	2007-02-16 19:47:07
	Re: Ebay's lack of customer support and inability to respond	polizia54	2007-04-06 07:29:46
	Re: Ebay's lack of customer support and inability to respond	dawson212	2008-01-18 10:35:28
	I WILL GET YOU BACK ON EBAY TODAY !	CoachDirect	2008-12-23 05:50:25
	Re: Ebay's lack of customer support and inability to respond	ftktickets	2008-03-31 11:15:12
	Re: Ebay's lack of customer support and inability to respond	casumma	2007-01-13 21:42:52
	Re: Ebay's lack of customer support and inability to respond	bms1228	2007-10-22 08:54:49
	Re: Ebay's lack of customer support and inability to respond	paigendg	2006-10-26 08:43:05
	Re: Ebay's lack of customer support and inability to respond	pvd2sfo	2007-01-04 09:03:36
	Re: Ebay's lack of customer support and inability to respond	CADIEUXGR	2006-07-09 06:49:08
	Re: Ebay's lack of customer support and inability to respond	echuether	2006-06-05 12:35:14
	I Got Back On After Being Suspended From Ebay	TabithaKat	2006-02-21 19:50:52
	Re: I Got Back On After Being Suspended From Ebay	milan	2006-03-11 15:50:35
	Re: I Got Back On After Being Suspended From Ebay	asian071	2009-04-18 16:52:54
	Re: I Got Back On After Being Suspended From Ebay	Heaven	2007-04-25 13:21:59
	Re: I Got Back On After Being Suspended From Ebay	zeekzigler1	2006-04-21 09:35:03
	Re: I Got Back On After Being Suspended From Ebay	CoachDirect	2008-12-19 06:33:23
	Re: I Got Back On After Being Suspended From Ebay	Mamajama	2007-02-10 16:15:53
	Re: I Got Back On After Being Suspended From Ebay	tonysrus	2006-06-30 22:51:40
	Re: I Got Back On After Being Suspended From Ebay	tonysrus	2006-06-30 22:36:13
	Re: I Got Back On After Being Suspended From Ebay	jojokinkaid	2009-04-30 14:52:06
	Re: I Got Back On After Being Suspended From Ebay	tonysrus	2006-06-30 21:57:20
	Re: Ebay's lack of customer support and inability to respond	johnv3l	2006-01-20 15:17:09
	Re: Ebay's lack of customer support and inability to respond	dcbsnrn	2006-02-25 17:44:48
	Re: Ebay's lack of customer support and inability to respond	drevil	2006-01-04 14:18:36
	Overstock.Com AUCTIONS is Better Than ANY Ebay Prices!	overstock_com	2005-12-25 20:30:41
	Re: Overstock.Com AUCTIONS is Better Than ANY Ebay Prices!	dawson212	2008-01-18 10:49:45
	Re: Ebay's lack of customer support and inability to respond	VIPcontacts	2005-12-21 07:41:12
	Re: Ebay's lack of customer support and inability to respond	Kathrine	2005-12-18 09:55:47
	Re: Ebay's lack of customer support and inability to respond	SICKOFITALL	2005-12-20 21:43:15
	Re: Ebay's lack of customer support and inability to respond	sellandship	2006-12-23 01:37:11
	Re: Ebay's lack of customer support and inability to respond	mickey2006	2006-12-29 22:36:33
	Re: Ebay's lack of customer support and inability to respond	symphony	2005-11-25 08:01:27
	Re: Ebay's lack of customer support	angelhairpast	2005-11-11 09:28:48
	Re: Ebay's lack of customer support	hellogaby123	2005-11-14 08:31:21
	Re: Ebay's lack of customer support	wayne242424	2005-12-14 09:39:51
	Re: Ebay's lack of customer support and inability to respond	Biloxi	2005-10-21 06:33:54
	Re: Ebay's lack of customer support and inability to respond	caroleg	2005-11-02 19:31:33
	Re: Ebay's lack of customer support and inability to respond	arubatan03	2005-10-04 01:37:31
	Re: Ebay's lack of customer support and inability to respond	jwarner327	2005-09-23 15:36:23
	Re: Ebay's lack of customer support and inability to respond	thisisbunk	2005-08-29 13:24:23
	Re: Ebay's lack of customer support and inability to respond	Chari	2005-09-16 08:05:35
	Re: Ebay's lack of customer support and inability to respond	Biloxi	2005-10-19 12:05:20
	Re: Ebay's lack of customer support and inability to respond	rapture197	2005-09-23 11:22:54
	Re: Ebay's lack of customer support and inability to respond	lc59	2005-05-17 09:21:46
	Re: Ebay's lack of customer support and inability to respond	kawika	2006-07-05 10:49:02
	More ebay contact numbers.	josh6780	2005-08-20 07:34:12
	Re: More ebay contact numbers.	sweetshynes	2005-09-21 19:21:24
	Re: Ebay's lack of customer support and inability to respond	firstfrontlin	2005-05-15 06:31:33
	Re: Ebay's lack of customer support and inability to respond	dreamweaver	2005-12-13 01:28:53
	Re: Ebay's lack of customer support and inability to respond	djsher	2005-09-13 01:42:22
	Re: Ebay's lack of customer support and inability to respond	mistycoty	2005-09-29 20:03:29
	Re: Ebay's lack of customer support and inability to respond	BruinKat	2005-06-23 11:03:19
	Re: Ebay's lack of customer support and inability to respond	ianwright	2005-10-07 16:30:46
	Re: Ebay's lack of customer support and inability to respond	sweetshynes	2005-09-21 19:36:18
	Re: Ebay's lack of customer support and inability to respond	markettrader	2006-10-20 16:48:18
	Re: Ebay's lack of customer support and inability to respond	dartanna	2006-02-05 15:41:20
	Re: Ebay's lack of customer support and inability to respond	eileenyan	2005-12-31 14:07:29
	Re: Ebay's lack of customer support and inability to respond	FightBack	2005-10-02 10:39:06
	Re: Ebay's lack of customer support and inability to respond	FightBack	2005-10-03 09:07:49
	Re: Ebay's lack of customer support and inability to respond	vayney	2005-10-11 06:20:40
	Re: Ebay's lack of customer support and inability to respond	Biloxi	2005-10-21 06:45:13
	Re: Ebay's lack of customer support and inability to respond	mikedenney	2005-11-15 19:56:53
	Re: Ebay's lack of customer support and inability to respond	shoklix2	2005-11-18 10:35:10
	Re: Ebay's lack of customer support and inability to respond	Quaybargains	2007-04-20 08:13:55
	Re: Ebay's lack of customer support and inability to respond	zeekzigler1	2006-04-21 09:12:54
	Re: Ebay's lack of customer support and inability to respond	art1	2007-01-31 14:08:47
	Re: Ebay's lack of customer support and inability to respond	SuSHi	2006-12-14 06:16:06
	Re: Ebay's lack of customer support and inability to respond	RAPUNZEL_01	2007-01-07 04:07:13
	Re: Ebay's lack of customer support and inability to respond	nononoe	2007-02-14 07:06:09